CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?

4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
27,027 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Kia Sorento windows / windshield problems

windows / windshield problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2011 Kia Sorento:

Unsubscribe any time. We don't sell/share your email.

2011 Kia Sorento Owner Comments

problem #3

Dec 182014

Sorento 4-cyl

  • 78,000 miles

A D V E R T I S E M E N T S

I have had several issues with my Kia Sorento beginning in 2013 two of my doors in the car would not open from the outside only the inside. The doors was the front passenger side and the rear driver side. The most recent door that I am experiencing problems with is the front passenger side. I can not open the door from the outside only the inside. I have also experienced issues with my power windows. Last year the front driver window broke and now this year the rear driver window is broken. I have reached out to Kia numerous of times B/C being locked out of your car is a safety issues. I have had really strange things happening with my Kia that's really unheard of. I have also asked Kia to look into if my car is possibly one of their lemons.

- St Rose, LA, USA

problem #2

Nov 012010

Sorento 6-cyl

  • miles
I have a 2011 Kia Sorento. After about 6 months of owning the vehicle my driver side window randomly would stick with the window down or not go down at all. I took it to the Kia store East in louisville ky and each time they would say "we couldn't find any problems". after the third time (July 2011) they decide to replace the switch. Worked about 6 months. The problem has started again. My husband took it in and they looked at it and now says the motor is getting hot and is probably due to my tint. The passenger side window has the same tint on it. Which was matched to the manufacturer tint on the back windows. They say they have to call the national tech support to see if there has been any problems in the past. I have found several. I feel a little discriminated against because they would not look deeper into the problem when I came in but did when my husband took it.

- Louisville, KY, USA

problem #1

Nov 262010

Sorento

  • 3,080 miles
2011 Kia Sorento driver side window stopped working instantly without warning. Window is rolled down, no indications of it going bad. Bought in March 2010, went out Nov 26, 2010 in parking lot. No adverse weather, no adverse driving. Barely roll windows down while had it. Bought brand new. No accidents or damages to vehicle area.

- Honolulu, HI, USA

Search CarComplaints.com for these popular complaint phrases...

Not what you are looking for?