CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?
9.5
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,002 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Clunking noise coming from right front of car when going over small bumps. Seems like something is loose and banging around. Car is currently at the dealer with numerous problems. I will list more later.
Bought a 2011 Kia Sorento 4cyl standard package. Noticed at around 200 miles the front right tire was making some clunking noises and felt very wobbly. The car also pulls to the right on the highway. Called the local Kia dealership and they looked at it and said it was a suspension problem and they had another car with the same problem so they knew what it was. It's been 3 weeks, Kia said they would call but they never did so I have called the dealer over 4 times to hear the words "we don't have your part" they told me one other time that one of the guys tried to order too many parts and they got rejected! lies! the RPM's also reeve up for no apparent reason. They make the car sound like the motor is going to blow up and last, the car pulls to the right while driving on the highway. Very unsafe!I don't feel safe driving this car and it feels like I am driving a pile of junk. I am waiting to break down on the freeway!
From day 1 I complained of a clunking/banging noise on the front passenger side of vehicle when going over small bumps. 3 attempts at dealers and calls to Kia produced only the statement "common to this vehicle platform" I now have over 4,000 miles and still the same problem.
- Brockport, NY, USA
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- Wofford Heights, CA, USA