CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?

3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
40,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

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2011 Kia Sorento lights problems

lights problem

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2011 Kia Sorento Owner Comments

problem #1

Jun 232013

Sorento 6-cyl

  • 40,000 miles

A D V E R T I S E M E N T S

I came to a stop, suddenly the dash lights started flashing, and the car would not accelerate. I turned the key a couple of times but nothing happened, I turned off the radio and then turned on my emergency flashers. I then put the car in park and turned the key again. This time the car started and I drove it home. Two days later the Sorento was taken to the shop. Possible reason given on the workorder for the stalling/shutting down was that the gas tank had been overfilled. The technician also told my husband that this problem had been reported in other vehicles and should be solved by the brake switch recall, service bulletin 13V114000. He explained that the engine control system receives a signal from the brake switch for the starting process and, if the signal is not received, the vehicle will not start. Because of the faulty brake switch, he stated that it could interrupt the operation of the vehicle by sending an erroneous signal to the engine control system, activating the "no start" process. Even with the vehicle running, this would cause the engine to cut out. He further stated this recall replacement of the brake light signal switch should cure that problem. After running a complete diagnostic check on the vehicle, the service rep said there were no stored codes in the engine control memory indicating a fault. Since shutting the motor off due to an erroneous signal that the brake was not engaged is not a set fault code, this may not have been recorded. Also, the rep stated that if a fault had occurred, it may not have been in place long enough to record a fault code. Though he did give these answers verbally, they were not specifically indicated on the service invoice, and this connection was not listed on the recall notice for the brake light switch. Is this Kia official position that the brake switch recall fixes the engine shutdown?

- Seattle, WA, USA

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