CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?
10.0
really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
80,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Kia Sorento. While the vehicle was stationary at a traffic light with the air conditioner operating, a burning and exhaust odor entered the cabin through the vents. The vehicle was taken to baierl Kia (11410 perry hwy, wexford, pa 15090, (724) 741-1197) where the contact was informed that carbon was building up in the catalytic converter. The vehicle was repaired. The manufacturer was not made aware of the failure. The VIN was not available. The approximate failure mileage was 80,000.
- Freeport, PA, USA
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- Freeport, PA, USA