CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?
2.2
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
69,538 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Kia Sorento. The contact stated that while driving at an undisclosed speed at night, after applying the turn signals, the headlights and instrument panel lights became inoperable. The contact related the failure to the electrical system; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.
The contact owns a 2011 Kia Sorento. The contact stated that the instrument cluster failed and different warning indicators illuminated, such as the all wheel drive and check engine. Also, the odometer failed and the speedometer would not display speeds past 20 mph. The vehicle was taken to three different dealers (midtown Kia in tulsa, ok, boomer Kia in Oklahoma city, ok, and bob moore Kia in Oklahoma city, ok). The dealers were unable to replace the instrument cluster and reprogram it because it was against state laws. The manufacturer was not contacted. The failure mileage was approximately 140,000.
The contact owns a 2011 Kia sorrento. While driving at an unknown speed in sunny weather, the contact stated he as unable to read the speedometer due to the glare from the sun reflecting off the instrument panel. The contact stated the failure would occur whenever there was sunny weather. The manufacturer advised that the failure was a factory defect but did not provide any assistance. The vehicle was not repaired and the failure persisted. The VIN was not available. The failure mileage was 150 and the current mileage was 1,500.
The contact owns a 2011 Kia sorrento. The contact stated when driving in very sunny weather conditions, the sun would reflect off of the chrome around the instrument cluster and blind the drivers view of the roadway. The dealer informed the contact that a repair did not exist for the instrument cluster. The contact was concerned with the possibility of a crash due to his vision being obstructed by the blinding chrome. The failure mileage was 0. updated 11/03/10.
- Wofford Heights, CA, USA
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- Thomasville, NC, USA