CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?
6.5
fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought new 2011 Kia Sorento in February and have 11,000 miles on it. I have taken it in several times for the push to start taking a bit to start. It seems as if sometimes it is not going to start. Took it in at 8000 miles and they said it was a brake sensor and the part was on back order. Just got that fixed with 11,000 miles on it. Took Kia in this week for a noise in the front wheel because it sounds like the wheel is going to fall off. Problem was not fixed. Said Kia was working to resolve issue with brake pad but that it was safe for me to drive and that nothing would happen. Not to happy about my service not getting taking care of when I take it in. Apparently they need to just replace our cars if they can't fix it. I don't appreciate buying a $27,000 car and being told that they are working on a solution. Very disappointed in my new Kia already having all these problems and only 11,000 miles on it.
- Texas, TX, USA
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- Texas, TX, USA