CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?
10.0
really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
66,324 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ffelt like tires skidded then slowed down to 30 miles an hour an 4wheel drive ani lock brake symbowl came on was running about 50 had to pull over an cut off engine then restart
Door will not open from the outside on the driver rear side. Also I am starting to have issues with my gear shift. I can't put my vehicle out of park. If I do get it out of park, 2 of my dashboards lights come one. I also notice when these lights are on my brake lights do not show on the rear side. This is am hazard and my truck slips from time to time.
My car has stalled plenty of times within 3 months. Two of which I could have been killed on the hwy!. car stalls, no power then shuts off. I would shut it off for a bit then turn it back on. I did take it in to the shop and they found nothing else but was charged for throttle and new sparks.oh, and no lights on dash. Same thing happened. Lots of money spent. I still owe on it so I can't afford to get another car. Don't know what to do next.
Takata brake lights not working bought 3 since jan2019. Got brakes done in 2018 but pedal still moves at red light car moves forward. I mash breaks harder. Engine shakes or jumps. Ignition switch won't turn on car it don't crank up key was remade a yr ago. Ignition started back working well but 6months ago same problem again. Today I was stuck 3.5hrs.horrible please help my Sorento is loved by me. No one contacted me on these issues im having.
A few months ago my rear brakes suddenly started making noise. I maintain my vehicles very well so I was surprised it happened so suddenly. When I took it in they told me the calipers had slipped and my brakes and rotors needed replacing. I noticed a leak in my garage as well. Never received a recall or warning notice from Kia. When I entered my VIN my vehicle doesn't fall under the recall even though that's exactly what happened to my vehicle. I didn't even realize this until I was looking for a recall 9N a different issue.
- Appleton, WI, USA
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My Kia Sorento 2011. My problem is that my car started acting different. Every time I turn it makes a noise. I got the ball joint done. The right site. Also I got the strut done. I was told that I need new strut again..went I drive it sound like if the car gonna fall apart.
Rear parking brakes never worked. Using my shift gear for parking. Now front door is not opening from outside. Went to forum on internet about this issue. Thousands of Kia Sorento 2011 owners has same issue with the door. If we go to Kia, they charge $400 for one door lock! crazy! so many Kia owners don, T want a Kia anymore. Me either
Rear right wheel speed sensor replaced at 136,000. Asb, brake and traction lights all on. Was driving appox 45 miles per hour on city street, no reason for loghts to suddenly come on. Owners manual indicated that battery should be checked for low charge, new battery not indicated in this situation. Had replaced brakes, pads and rotators three months previously. Got three qoutes and Kia was $250 more that the other repair options and the indepentent companies included purchasing the sensor from Kia.
My rear caliper has failed shortly after replacing all 4 rotars, and brake pads. Now I am facing a rather expensive bill that I cannot afford on a limitted income as I am disabled. I am also lucky that this malfunction did not cause me to crash the vehicle. I noticed my gas mileage had significantly gone down, and the rear or the vehicle was dragging, and I also heard what sounded like something dragging on the ground und erderneath the vehicle. That's when I noticed a groove being dug into my rotar by the brake pads locked in the on position.
My brake lamp switch/ stoplight switch appears to be faulty or failing, as my brake lamps are not lightning up when I press my brake pedal, nor will my car go into park or reverse when this happens. If it's when I first crank the car, then it will not go out of park when the brake pedal is pressed. Also, the ESC light and the dbc light comes on when this happens. My pedal/gear shifter won't make the clicking vibration noise that can even be felt in my foot and hand in order to shift the car into a gear or out of gear. This appears to be a very common problem in Kia and I do see a recall that was for 2006-2011 Kia Sorento vehicles. My VIN is not showing as part of the recall, but I'm having the same exact problem, and this is a safety issue because I can be rear-ended and even killed in an mva with no brake lamps. Kia should cover this replacement for me.
My Kia was being details, the person detailing the vehicle got into the vehicle. He pushed the start button didn't start the vehicle. He started it by inserting the fob in the console. The vehicle started at high rpms, driver had his foot on the brake, placed the car into reverse and the car exited the garage at a high rate of speed, driver applied both feet on the brakes the brakes did not work he tried to steer the vehicle away from the creek the steering did not work.. the vehicle did stop after it crashed into the creek that was near the business. The driver sustained injury to his head when he tried to exit the vehicle after it entered the creek. Vehicle was pulled from the creek. Driver did seek medical attention at a local hospital.
Was driving my Kia and suddenly could no longer drive pulled over N traffic and could only put the E brake on. Nothing else would go in to gear drive reverse and the brakes were not working properly. So put the E brake on and called tow truck..took it to made in America made in Japan..and the say its the input shaft..exactly described on recall for my VIN # [xxx]. manufacture call#SC124. NHTSA# 15V626.this happened on 225 placerville rd folsom on Friday 1/5/2017.its currently still at made in America made in Japan..please contact. Me a.S.a.P [xxx]. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
When driving at stable speed the vehicle often "feels" as if the gas is not getting to the motor. The speed of the car varies, regardless of the amount of pressure on the gas pedal. The car also shows low tire light, along with all lights on the dashboard at random times. The lights will appear when you start the vehicle and the tire pressure light remains on at all times.
Kia Sorento 2011 ESC dbs lights on dashboard and either cannot get out of park or when trying to shut vehicle down will get stuck in between neutral and drive, I shut down car but obviously cannot take keys out, wait a few minutes restart in neutral and sometimes I can get it in or out of park. Sometimes this is done several times.
The contact owns a 2011 Kia Sorento. While attempting to open the passenger side door from outside the vehicle, the lock failed to open the door. The vehicle was not diagnosed or repaired. The contact also received notification of NHTSA campaign numbers: 156260000 (power train) and 13V114000 (service brakes, hydraulic, exterior lighting). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 78,000.
I was informed brake lights were not illuminating. Electric stability control idiot light showed up on dashboard right before being informed. Car is also not shifting into park or reverse. Drive gear seems ok.
The contact owns a 2011 Kia Sorento. While driving approximately 45 mph, the brake pedal was depressed and hesitated to stop the vehicle. The contact mentioned that the rear brakes failed to respond; however, the front brakes functioned properly. The vehicle was taken to an independent mechanic where it was diagnosed that the rear sway bar ran a hole in the brake line and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 83,000.
A D V E R T I S E M E N T S
- Winston Salem, NC, USA