CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?
8.7
pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car is a 2011 and is only 3 months old had just pulled out of a driveway and was going down the road when I heard a crack and a loud pop. After that noise the whole sunroof fell in on me as I was driving, all of the glass and metal holding the glass. It seems the glass had popped up before it fell in on me. My back was scratched and the vehicle was damaged. The sunroof was replaced by the dealership and also a gouged door panel. There are still small scratched on the interior and the roof of the car from the glass.
- Cataula, GA, USA
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- Cataula, GA, USA