CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?

6.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
43,750 miles
Total Complaints:
2 complaints

Most Common Solutions:

  1. not sure (2 reports)
2011 Kia Sorento accessories - interior problems

accessories - interior problem

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2011 Kia Sorento Owner Comments

problem #2

Aug 112015

Sorento 4dswbv

  • Automatic transmission
  • 27,500 miles

A D V E R T I S E M E N T S

They say the problem is solved, until, the next time I go to use it, it says phone not connected. Dealer has checked this twice, and Verizon once. Not only Kia with same problem. Friend has a 2014 model and he has the same problem not staying connected.

- glendahargrove, Yuma, US

problem #1

Apr 062015

Sorento EX 2.4L

  • Automatic transmission
  • 60,000 miles

There is a button to press when you wish to use Voice commands to make a call. Sometimes when you press this button (if the radio is on), there is a LOUD burst of static or music for a split second before it says "Please say a command". It's loud enough to make you jump. It's much louder than the radio was currently set at. I have no idea what is wrong. I tried telling the Dealership about it but they cannot duplicate it - thus, I'm crazy.

- seebers, Marietta, GA, US

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