CarComplaints.com Notes: Kia really changed the design of the Sorento in the 2011 model year. Instead of a truck-like body-on-frame more capable of offroad adventures, the newest Sorento is a unibody construction and is much more crossover than sport utility. The changes brought a whole slew of problems, including a frustrating problem where the door that won’t open. Is it too late to go back?
10.0
really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
6,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on the MA turnpike late morning when I looked in my rearview mirror and the view was cloudy. I washed the rear windshield and kept on driving. A few minutes later a man pulled along side me and signaled that I should pull over. I happened to glance in the rear view mirror again and it was cloudy again. As I was pulling over I checked the dashboard and no indicator lights were on. I stopped the car and smoke started to come out from under the hood. I got out and started walking away from the car while calling my husband. He suggested I call 911 -- by the time I dialed 911 (a total of about 2.5 minutes from exiting the car) flames were coming out from under the hood. By the time the police and fire department arrived at the scene (about 15 to 20 minutes after I called) the entire car was engulfed in flames and the tires had started to explode. When the fire was finally extinguished all that remained of the car was a bare metal frame. The car was totally destroyed.
- Clarksburg, MA, USA
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- Clarksburg, MA, USA