This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have 2 complaints. 1) I have complained about the front passenger air bag not coming on when an adult is seated in it. I have taken it to 2 different Kia shops 5 times since 1200 miles and was told it is operating normal. Normal is when an adult sits in it, not when you place a purse on the seat or whenever it decides to work. I am following the manual and still no satisfaction with repair. 2) at 1200 miles I also complained that the car would buck, stick in 3rd gear, and not shift till it red lines. This does not happen all the time and I was told by Kia that unless the "check engine" light comes on they can not find the problem. Even after the #1 repair tech in the world for Kia experienced the not shifting till it red lines for himself. I was told the only thing they could do is reprogram the computer. They have reprogrammed it 4 times the problem is still there. I have 22 repair invoices for this car since I purchased it. I am fighting on a daily basis with Kia to repair this car. It is a shame to say but I feel someone is going to get hurt or worst killed before Kia fixes these issues!
- Hunlock Creek, PA, USA
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- Hunlock Creek, PA, USA