This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contact-??s husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The contact shifted the vehicle to drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact stated he shifted to park(P) and turned off the vehicle; when the vehicle was restarted, all vehicle functionality had returned. The contact stated that the failure had occurred a year prior. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that an electrical relay needed to be replaced. The contact stated that a similar electrical relay had been previously replaced; however, the battery drained due to the defective relay. The vehicle had not been repaired. The contact stated that the failure was related to NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The manufacturer had not been informed of the failure. The failure mileage was approximately 185,000.
The contact owns a 2009 Kia Sorento. The contact received notification of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passenger warning light were illuminated. The vehicle was taken to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic). The contact stated that the recall repair was completed, however, the ASC warning light, the check engine warning light, and the passenger-??s side air bag warning light remained illuminated. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 140,000.
The contact owns a 2009 Kia sorrento. The contact received notification of NHTSA campaign number: 20V088000 (electrical system, service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the part was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Experiencing vibration in brakes caused by warped rotors. This is not covered under warranty because dealer said brakes were used to slow down vehicle while going downhill on mountain roads. Vehicle is not used much in mountains, mostly stop-and-go city traffic. If this vehicle cannot withstand this type of use, it is not safe for use on american roads. Kia apparently uses under designed, inadequate materials and then excludes these parts from their sham of a warranty.
A D V E R T I S E M E N T S
- Dawsonville, GA, USA