3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,329 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Kia Sorento accessories - interior problems

accessories - interior problem

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2009 Kia Sorento Owner Comments

problem #3

May 292014

Sorento

  • 37,413 miles

A D V E R T I S E M E N T S

Kia installed four passenger seat sensor pads in my 2009 and a new air bag module. While it was all covered by warranty work, now I paid $133.54 to have it checked again, and they want me to pay an estimate of $2535.34 plus tax to have the new sensor installed. I talked to a manager for Kia and they said it was not there problem. It is a problem between me and the dealer where I bought the car, it seems to me that the dealer replaced the parts as long as it was under warranty but they never fixed the problem.( what do I do}

- Red Bank, NJ, USA

problem #2

Jan 152016

Sorento

  • 87,573 miles
My 2009 Kia Sorento (87810 miles) has had electrical problems since 2014. In Sept 2014, while warranty was void due to over 60, 000 miles) I had trouble with the dashboard illumination lights when the headlights were turned on. $1,000+ dollars later, dimmer switch, instrument cluster, and rheostat circuit were repaired. In December 2015, started to happen again but now the air bag light came on and won't go off. Took in January, and $275 more, replaced dimmer switch again and cleaned the connection to air bag sensor. Three days later, the air bag light is on again. Further inspection and it is determined the the "OCS" sensor needs to be replaced to the tune of $1900 for parts and $200 for labor.

- Panama City, FL, USA

problem #1

Apr 122009

Sorento

  • 8,000 miles
We have been having a problem with the occupant classification system on our 2008 Kia Sorento. The system is deactivated when there is an adult passenger in the front seat.. the car has been in for repair four times. The passenger seat has been replaced and the computer has been reprogrammed. At this time the dealer has informed us that Kia tech line has determined that the system is working as designed and there are no further repairs that can be performed. We have followed all procedures outlined in the owners manual and still the system does not accurately register a passenger in the seat. With the "passenger air bag light off" lit, the air bag will not deploy and protect the passenger in the event of an accident.

- Chico, CA, USA

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