This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My check engine goes on and off whenever. Passenger airbag light grout it to autozone for check and it stated sensors. My shop says they fix it and it continues I have had the car for almost 2 years now
The contact owns a 2008 Kia Sorento. While driving 15 mph, the contact heard an abnormal noise and the steering became inoperable. The vehicle was taken to an independent mechanic where it was diagnosed that the drive shaft detached. The vehicle was repaired. The manufacturer was notified and a complaint was filed. The dealer was not contacted. The failure mileage was approximately 126,000.
We were driving on a busy freeway on the way to work, the steering wheel started getting stiff so we slowed down and moved over to the far right. The car died but we were able to coast over out of traffic though the back of the car was still not out all the way due to the angle. We were not able to steer and straighten the car. The car would not start. We called roadside assistance and they were unable to jump the car. It was towed to a mechanic. The engine was locked. The mechanic said a screw broke off. There was an issue with the crankshaft. I had to get a new engine put in at the cost of just over $2400.
I have researched and found that other 2008 Kia sorrento owners have reported to Kia, about the ESC light coming on causing lost of power in the vehicle. Kia is content to charge customer a diagnostic fee, fix part that do not need to be fixed when clearly there is a defect in the vehicle. When you mention to them the complaints filed about the problem, they indicate the have never heard anything about it instead of taking the time to look on safecar.gov, they continue to brush it off. Not sure how being on the hwy driving at 70 mph and your vehicle suddenly dropping to 20mph is a customer problem. Also not sure how when you place my car on the machine and it gives you a code to fix this life threatening problem and it happens again causing me to have to coast into the emergency lane to keep from being hit from behind with 2 children in the back seat is a customer problem sounds like a defect to me.
A D V E R T I S E M E N T S
- New Bedford, MA, USA