This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Kia Sorento. The contact stated that the air bag warning light illuminated whenever the front passenger seat was occupied. The vehicle was taken to the dealer for inspection and the contact was advised him they were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 15,000. The current mileage was approximately 20,000. The VIN was unavailable.
The contact owns 2008 Kia Sorento. The contact stated that the passenger side air bag warning light occasionally failed to indicate that a passenger was seated in the front seat. The vehicle was taken to the dealer who stated that the manufacturer would not replace the computer because it was a smarts system. The VIN was unknown. The failure mileage was 62,000.
The contact owns a 2008 Kia Sorento. The OCS misclassifies the presence of certain adult passengers based on a combination of their weight, stature, body shape and position on the seat cushion. As consequence the air bags may fail to deploy in a situation that warrants. The vehicle was taken to the dealership three times for the failure. The vehicle was repaired once according to service bulletin #10030366 (air bags:frontal:sensor/control module). The repair did not remedy the failure. The current mileage was 7,321. The failure mileage was approximately 30.
The contact owns a 2008 Kia Sorento. The passenger front air bag sensor misclassified a small stature adult as a child. The contact is aware of the safety risk in the event of a crash, the air bag may fail to deploy. The vehicle was taken to the dealer, and a technician concluded that since the passenger weighed only 130 lbs, she was not large enough for the sensor to detect her weight. The failure mileage was 380 and the current mileage was 3,200.
The contact owns a 2008 Kia Sorento. The contact noticed that the air bag warning light was illuminated on the instrument control panel, which indicated that the passenger side air bag was inoperative. A representative from the dealer stated that they could not remedy the failure because the parts were unavailable for the software. They would also have to wait for a subject matter expert to repair the vehicle. The contact called the manufacturer and they stated that they were waiting for a response. The failure and current mileages were 15,557. Updated 06/25/08 the consumer stated the passenger side air bag sensor was repaired. Updated 06/25/08.
- Rockledge, FL, USA
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The contact owns a 2008 Kia Sorento. While driving 45 mph, the passenger side air bag light remained illuminated, which indicated that the air bag would not deploy. The dealer stated that the air bag sensor failed. As of November 7, 2007, the dealer had not repaired the vehicle. The VIN was unknown. The current and failure mileages were 600. Updated 01/09/08. The consumer stated the incident has happened several times even on the way home from church recently. Updated 12/12/07
A D V E R T I S E M E N T S
- Houston, TX, USA