This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Kia Sorento. The contact received notification of NHTSA campaign number: 20V088000 (electrical system, service brakes, hydraulic) however, the part to do the recall repair was unavailable. The contact stated while driving 55 mph, the vehicle decelerate. The contact stated she depressed the brake pedal however the vehicle failed to stop. The contact stated the steering wheel became difficult to turn. The contact was able to park on the side of the road. The vehicle was not drivable. The contact also stated she saw smoke exiting the hood. The contact stated a sheriff was on the scene to assist her and he opened the hood and more smoke was seen however, no flames were seen. The vehicle was towed to Kia of vacaville (651 orange dr, vacaville, ca 95687; (707) 392-4623), where it was diagnosed with a cracked radiator that needs to be replaced. The dealer also informed the contact that the radiator failure was not associated to the recall. The vehicle had not been repaired as of yet. The dealer also confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 131,000. Parts distribution disconnect.
The contact owns a 2007 Kia Sorento. The contact was driving 35 mph when the vehicle began to shake abnormally with the illumination of the ESC and the check engine warning lights. The vehicle was taken to the dealer who inspected the vehicle and informed her that the brake switch and throttle position sensor would need replacing. The manufacturer was notified who stated there were no recalls for the vehicle and offered no further assistance. The failure mileage was 70,436.
This is the second time in about two years I have had warped rotors on the front brakes on my Kia. This problem have could be dangerous for the inexperienced driver and or deadly for the inattentive driver. When applying brakes the front wheels wobble at speeds above 45 when apply brakes.
Warp rotors on vehicle occurs every 3000 - 6000 miles of driving car. Consequence: Car wheels vibrate heavily when attempting to stop vehicle part were turned and then replaced and problem continues to recur.
I have taken this vehicle to the purchasing dealer 7 times for multiple issues including transmission or torque converter difficulty switching gears, the main wiring harness fell down into the dash, poor braking performance. The major issue has been the random, but daily ESC off light coming on and off. The dealer seems either unwilling or incapable of correcting this issue. I have filed a customer service request we Kia two weeks ago, randy ext 45295 Kia customer service assured me he would 'get back to me' in two business days. Today is the seventh business day and no reply. It's my opinion that the ESC issue, wiring harness, and poor braking are issues that should be address in via recall since Kia customer service and warranty commitment are meaning less to Kia corporation.
A D V E R T I S E M E N T S
- Napa, CA, USA