Hello, I purchased a car from george taylor aka micheal booker. When I brought. The car to tge mechanic he said that the axcel struts and hubs were glued togteher and it was melting I called mr booker to let him know to please give me my miney back he refused to. He said he would get it fixed if I paid for the parts I paud for the parts and the car is still not fixxed I took him to court and won he wont pay me is past thirty day and im still out of a car and my money..please help

- Philadelphia, PA, USA

Dear sir; at this time I'm requesting that your office send to one a complaint form to be file against the company car corral 11 in colonial height va 23834 for rightfully and knowingly selling a used car with the defected emergency brakes, dry rotten tires, rotors scorned, dimmed head light cannot be seen ahead of driver, need alignment or that when driving the car the car vibrate from side to side, odorous smell of burning wires and gas, belt leading to air conditioner is cracked and worn out, refused to present me with a car fax and when subject requested to file a complaint with the BBB of Virginia, attorney general office of Virginia and especially filling out the customer satisfaction survey form, all members of the sales team and owner became highly upset and bluntly on several occasions. On or amount 2/10/16 I spoke personal with the owner about the issues with the car and he did say "I will work with you to repair or fix certain items on the car, but I'm not trying to make it to a new car." He refuses to fix the items from the inspection on 2/6/16 from merchants tire and auto centers based on the fact that the company was trying to make money, I agree and disagree with the comments of the owner. The car was inspected in January 2016 but did not find any issues" what I want done to my car: Any and all items found to be deem a safety and health hazard or refund my money. Emergency brakes can be pulled up at any time as if a child's toy and the owner dis apologize but why sell me a SUV that was used as a means for transporting and exporting items for the company" when travelling on the highway the SUV will vibrate from side to side causing driver to enter into another driving lane and not to mention the odorous burning smells from the dash board causing headaches.

- Richmond, VA, USA

Driving in winter weather conditions, had vehicle in cruise control on interstate going about 40 mph, not 45 mph, cars ahead were braking due to gusty winds and decreased visibility (blowing snow). Proceeded to brake to slow down, while in cruise control mode, brakes did not work as they normally due and vehicle hit a side rail on the driver's side, causing loss of control of vehicle momentarily. Vehicle was able to momentarily get back onto interstate road before going into a ditch on other side-opposite of guard rail, of the road. The vehicle was just purchased/finance 12/7/2013 and is now considered a total loss due to damages the vehicle suffers.

- Des Moines, IA, USA