This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Major rust problem with frame and suspension Kia Sorento purchased March 30 2004 2 months past the warranty 85392 miles having just driven on the highway 65mph vehicle was entering school parkinglot, at the entrance vehicle went over speed bump at this point there was a loud bang and the vehicle started shaking and squealing. Upon inspection the passenger side rear stabilizer-traction bar broke completely off the frame rail just forward of the wheel. This causes the rear axel to move freely forward and back. Further inspection by Kia dealership shoed more components above the rear axel broken free. I filed a good will complaint with Kia who responded with a big no regarding any help. Fortunately this breakdown happened in a parking lot and no injuries happened but if this had happened on the highway it would have been a major accident with possible injuries or death if the vehicle rolled over. This was very good low maintenance low mileage vehicle and we were hoping for a few more years of usage, now we are disappointed with Kia that no notices of major rust issues were made available. Now what we have is a car that worthless and doesn't live up to the warranty limits.
Vehicle is only 7 years old. Metal bracket welded to the rear axle that holds the upper control arms has completely failed! the normal torque from the rear axle has broken both brackets holding the upper control arm to the cars frame. All that is holding the rear axle in place is the lower control arms and the sway bars. There are no weep holes to allow water to drain out of the bracket weldment, causing water to fill the cup-like condition created. This condition has (an will) cause premature failure of all Kia Sorento rear axle/upper control arm connections. While driving the rear axle could become detached from the vehicle due to excessive stress placed on the remaining parts. A typical traffic maneuver could cause a catastrophic failure, and render the vehicle uncontrolable, with the likelyness of massive pain, injury and death as a result!!! this is an extremely dangerous condition!!! these cars need to be recalled now before someone is killed!!! ps if you see a Kia Sorento on the freeway...stay away from it for your own safety!
- New Middletown, OH, USA
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- Norfolk, MA, USA