This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since purchasing new 2004 Sorento in February 2004, have had the vehicle to two different dealers for five attempts to resolve a vibration from unidentified source. The vibration was first experienced at 70 mph. One dealer has replaced the gear cluster in the rear differential, balance and rebalanced tires, replaced rear U-joints, and replaced front drive shaft. This did not correct problem. Second dealer replaced rear drive shaft a second time. Vibration is now worse. It can be felt at 50 mph and 70 mph. Have met with Kia factory rep. Kia states they have a technical bulletin on this problem.
- Reynoldsburg, OH, USA
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- Reynoldsburg, OH, USA