This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Kia Sorento. While driving approximately 50 mph, the rear of the vehicle shook violently. The vehicle was taken to an independent mechanic who noticed that the crossmember bars were corroded through and were not able to be repaired. The vehicle was not repaired. The dealer and manufacturer were not contacted. The approximate failure mileage was 150,000. The VIN was not available.
The contact owns a 2004 Kia Sorento. While driving at 25 mph, there was an abnormal noise coming from the rear of the vehicle. The contact maneuvered the vehicle to side of the road and observed that the rear frame fractured. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 120,000.
- Dudley, MA, USA
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- Zaleski, OH, USA