This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2003 Kia sorrento-there has been no crash==the drive line from the rear makes a noisy thump almost every time I step on the brakes and release them--Kia service in middletown, NY service manager and Kia zone rep state that is normal operation of vehicle--I disagree and informed them I will be taking vehicle to another mechanic, I have been driving for 34 years and never encountered this situation in a vehicle.
- Gardiner, NY, USA
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- Gardiner, NY, USA