This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving I heard a clunk and a the car began rolling side to side. I limped to a mechanic and was told that the frame where the suspension and all parts connect was rusted out. Frame repair said this can not be fixed as the frame is rusted out. Where the stabilizer and suspension connects. Teh car only has 149, ooo miles and is in North Carolina. I have read other reports of a rusted out support frame on this site. Will the manufacturer replace this frame.
The contact owns a 2003 Kia Sorento. While driving at 55 mph, the steering wheel became difficult to turn. The contact had to apply force to the steering wheel in order to turn the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the harmonica balance in the steering column needed to be replaced. The vehicle was repaired; however, the failure recurred. In addition, the contact noticed that there was an abnormal noise coming from the rear of the vehicle. The vehicle was towed to an independent mechanic who diagnosed that the harmonica balance needed to be replaced and the rear axle corroded and needed to be welded. The vehicle was repaired; however, while at an independent mechanic for routine service, the mechanic stated that the subframe was corroded. The manufacturer was not notified of the failure. The failure mileage was 79,000.
Approx. A week prior heard a noise like something was loose and beating underneath the car only at times. Took it to local garage and put it on rack and the mechanic had me to come look for myself. My heart dropped. The frame is shot. It's eat up. He asked me if there was a recall on this car" and as far as I know there isn't, but for sure, should be. This is very dangerous. One big bump and the whole thing is gone. You can touch it and the metal flakes off. This car runs so good and still is a good looking car. Has always been in a garage never left out in the weather. The mechanic told me they don't make cars like they used too. My answer was maybe so, but this is what gets people killed, I am a person that when something I know is not right or hear a noise I know that shouldn't be that way!! I get it checked out. Now some people don't that's why there's so many people killed on the roads due to defects on cars they paid thousands of dollars for. I need help!! what do I do now" I'm afraid to drive it to mailbox and back.
- Mountain, TN, USA
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- Millbrook, NY, USA