Driver side rear door glass exploded spontaneously at 65mph for no reason, sending glass all over the interior. Was on a two lane highway in a remote area with no other traffic. Outside temperature was about 15 degrees. With no other underlying cause apparent. Stopped at the dealer immediately afterwards to have a warranty claim submitted. Kia denied the claim.

- West Haven, UT, USA

On Saturday, December 24th of 2022, the right driver passenger window randomly shattered, the car windows were perfectly fine on Friday, December 23rd. The had been sitting parked in the parking lot in front our house, off and unharmed; which was confirmed by our cameras. The right driver passenger window is composed of tempered glass, and currently the shattered glass is being held together by the tint that was on the window.Yes, the car is available for inspection upon request. As of now my Kia Seltos 2023, is inoperable due to the window being shattered. My safety is impacted because, I do not feel comfortable driving a vehicle were the Widows can shatter randomly. I do not feel comfortable driving the car until all of the windows are inspected for defects. This is unfortunate given that this is what I use for my primary transportation to work and school. I can confirm that this phenomenon has occurred multiple times by various Kia consumer car owners. In addition, Kia is aware of this phenomenon. However, to my knowledge, I have not read anything about this phenomenon being reproduced or confirmed by a Kia or an independent Service center. This component has not been inspected by the manufacturer nor has it been inspected Police. A claim has been filed on the insurance to replace the shatter window, but they have yet to replace the window due to having trouble finding a replacement window. No there were no symptoms, messages, or other indication prior to the failure of the driver passenger window shattering.

- Laurel, MD, USA