This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 05/03/21 approx. 2:40 pm ct I was excelling to enter highway mopac North; austin, tx; when my car became sluggish; I pulled over, to shoulder, ironically tx roadside assitance pulled in behind me - we couldn't determine the issue - I was exiting the next exit driving to jiffy lube on anderson/spicewood; dialogue screen stating issue re: Diagnostic computer; gave two options schedule appt. Or call roadside assistance. Turning into jiffy lube, the car became sluggish, the car wouldn't reverse from the jiffy lube bay. Jiffy lube mechanic ran a diagnostic. I contacted Kia, provided: P0601 internal control, module memory. Vehicle towed to Kia. No information from Kia on 05/03/2021. When I called on 05/04/2021 I was informed "there's a recall for the transmission computer"; I mentioned I hadn't received anything; shawn Kia service said 'oh, no...we would check it when you come in for service"...crazy thought I was on my way to denver, co...humm...possibility of being stranded on a co pass... called on 05/05/21 need to get a new computer to see if the problem is my computer; won't be for 2 days; only 1 Seltos computer available in the us. 05/10/21 call Kia to find out that it wasn't the computer; maybe the clutch, pulling transmission now; don't have a loaner and can't provide any assistance. They should know something by 05/13/21..no call on wed. 05/13/21; unable to reach shawn in service and ben, GM on 05/13/21. I made 2 calls per day to Kia; the system will only allow me to upload only 5 documents; I have screenshots of every call made and received to/from Kia.
The car is unable to shift into drive or park. It takes releasing the shift lock to make it get into reverse or neutral and a very specific sequence to accidentally get it into park. After trying to parallel park into a spot, the car became stuck in reverse and could not be maneuvered. It was only able to roll downhill in neutral or reverse with power, both of which would have led to a collision. The vehicle was stationary on the city street and blocked traffic, especially problematic during the snow storm. I received the car back from the dealer 3 days prior from a transmission replacement and seems to be a problem in the same vein.
My Kia Seltos has transmission problems with only a little over 6,000 miles. It needs a new transmission which won't be available until at least February 11th
While driving on the highway, the vehicle failed to accelerate. On a road where the speed limit was 60 mph, the vehicle stopped accelerating at 55 mph suddenly and caused disruption in the traffic until I could cruise to the shoulder in neutral. It was a scary situation where multiple accidents were narrowly avoided. The vehicle was towed to the dealership where the transmission was identified to have a broken transmission with 3000 miles on it.
At 5,800 miles, my Seltos suddenly stopped accelerating while in motion. Rpms shot up to 7 and 8, and the car would not go above 35 mph. The engine was grinding. I got the car to the dealership and was told the transmission needs to be replaced. I was also told there is no transmission in the country so one has been ordered.
- Murfreesboro, TN, USA
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In stop and go traffic the transmission temperature too hot warning came on. Eventually got into the red zone, had to pull over and keep foot on brake to disengaged dual clutch system to help dissipate heat. Eventually went back down to normal range of temperature. Dealer stated found no articles or resources for this issue.
Vehicle was having difficulty shifting between gears, until one time it did not switch from automatic off at stoplight back into gear. Had to turn car off/on to get it into gear. Later on the highway at ~60mph, as it was trying to downshift to go up a hill, it failed to engage a gear. Engine light came on and had to coast into shoulder to await it being towed. Dealership said it needs a new transmission, was bad from factory - car has ~2K miles on it. Technician said it's not the first he's seen like this.
Major safety problem with the new 2021 Kia Seltos with the dual clutch automatic transmission. It can miss 1st, 3rd, 5th and 7th gears. It missed 1st gear while my wife was turning left from a stopped condition... it was nearly an accident, and could have been a fatal accident since there was a passenger. It is my understanding that this transmission is already a recall in South Korea. A website has a video showing the problem my wife also encountered. Please see this website: Https://wheelbhp.com/Kia-Seltos-dct-problems-3119881/ it does indicate an ECU re-flash should fix the issue. (the website indicates a reflash should repair proper transmission shifting.) missed shifts has happened to my wife more than once... the SUV "feels jerky" many time when driving. Reported to dealer no action taken by Kia dealer yet.
A D V E R T I S E M E N T S
- Austin, TX, USA