This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I-??m not really sure what the problem was. I feel like the car may have lost power and I lost function of the car / brakes. I-??m assuming it-??s either an engine or electrical. Warning lights came on. Prior to losing function, the vehicle felt like it was sorta puttering. I-??d give it the gas and there was a delayed, and then jerk forward. There-??s a vibration sound that happens when I go around 15-30 miles an hour. Not sure if it-??s related. It-??s being looked at on June 24. I had to turn off the car and restart to gain control.
I was driving the car at a speed of approximate 30 mph. As I was slowing down for a traffic light, the car jerked backwards. The car braking system engaged without me touching the brake. When I took the car in for service, I was told they could not duplicate the issue. I took the car in after receiving the recall. I was assured all was well with the car, though I was having issues with the car stalling out at traffic lights. I took the car in for service and was told by the manager that they could not duplicate the problem. I became so frustrated with the car that I insisted the manager get in my car and drive it with me until the problem presented itself again. He did and the car stalled out on him 2x. They kept my car for two weeks and called me to tell me that the car had no oil in it. I told them I got a recent oil change at another KIA dealership, so the issue was not my responsibility. No check engine light or oil light ever came on to notify me of any issue. KIA kept my car for over 2 weeks. They installed a Camshaft, Exhaust, Tensioner, RTV Gasket, and engine bracket, retimed the engine, replaced the hydraulic tensioner and resealed the timing cover. I continue having problems with the car. It sputters, stalls at traffic lights and sometimes when shifting gears. I have not been able to resolve the issues with the car even after involving a senior administrator, Ariston Crane, in their consumer affairs department.
2021 KIA SELTOS S - ISSUES 1. The engine was stalled in the road without notice. When I started the engine again, it is vibrating and shaking (05-04-2022) 2. Engine has strange knocking sounds. Car has struggle to move when pressing the pedal accelerator (05-05-2022). 3. Loss power on engine, brake was not working. Car run very slow 4. Engine light is blinking while driving from work to home. When I arrived home, car is not started (Laguardia Airport New York to Home in Hazlet NJ - 53miles) - (05-05-2022) 5. Car has only 19000miles. 6. Please note, the car has a recall on the piston ring that is not done. Vehicle Owner / Driver: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
July 2021, While my son and daughter were driving the car engine shut off, the brakes, the gas pedal and steering wheel locked. The vehicle was on a slight incline and rolled backwards. My son quickly pulled the emergency brake in order to stop the vehicle from going into the vehicle behind him. The vehicle was restarted and all the problems were gone. We brought the vehicle to the dealer. They checked and found nothing wrong and could not recreate the problem. At the same time the dealer performed the recall 21V259 (letter dated 6/11/2021) which was rectified by performing an engine vibration inspection which passed. At that time we also reported a ticking sound coming from the engine which the dealer stated is a normal noise from the injectors. A NY state inspection was also performed and passed.
While driving on the local street prior to entering the freeway, the vehicle completely stalled without any notice. Attempted to step on the brake pedal, however, there was no response. Had to use the emergency brake to stop to a safe spot. Had I been driving on the freeway, the end result would have resulted in possibly a fatal crash. While the vehicle stalled, I noticed 3 light indicators were lit: Charging System Warning Light, Engine Oil Pressure Warning Light, Malfunction (Engine Malfunction) Indicator Lamp. Keep in mind, all maintenance and services were up to date including oil change, which had been performed at KIA dealership service. The gears were then changed from "drive" to "park" and attempted to restart the engine. Engine turned back on without any light indicators on the dashboard and assumed that it might have been a minor electrical issue. Attempted to drive back onto the road and then the engine completely stalled again, however, this time the brake pedals responded. Not to mention, there were consistent rumbling sounds coming from the engine after the initial engine stall. Called KIA's roadside services for tow services and after 6 hours, the car was towed to a local KIA dealership to Valley-Hi KIA located in Victorville, CA. Received a call today from the dealership (June 4th, 2021) this morning and was informed that there was no oil in the vehicle and was charged $44.99 for the oil fill. Was told that there was no evidence of oil leakage and was advised to drive the vehicle 75 miles back home to take to a local KIA dealership to run an "Oil Consumption Test." Texted "Stacey Keen" at the dealership the article regarding this recall for 2021 KIA Seltos for a defect in the Piston Oil Ring and asked to speak to the service manager. Current status: Did not receive any text or call back from the dealership and was told that I will receive another update this upcoming Monday to see if the vehicle will have oil left in the vehicle.
A D V E R T I S E M E N T S
- Frankfort , KY, USA