The contact owns a 2017 Kia Sedona. The contact stated that the vehicle failed to immediately start and was experiencing rough driving with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed the vehicle and informed the contact of the head gasket, head gasket bolts, fuel pump, and fuel injector failures. The vehicle was not yet repaired. Additionally, the passenger-??s side electronic sliding door failed to properly latch due to a faulty electrical locking mechanism. The vehicle was not repaired. The manufacturer and local dealer were notified of the failures, but no assistance was provided. The manufacturer informed the contact that the vehicle was not included in an undisclosed Extend Warranty Coverage for the failure. The failure mileage was 50,000.

- Watertown, TN, USA

The contact owns a 2017 Kia Sedona. The contact noticed a green puddle underneath the vehicle with the low coolant message displayed. The vehicle was initially taken to an independent mechanic where the contact was informed that either the head gasket or the entire engine needed to be replaced. The contact was referred to the dealer for further assistance. The vehicle was towed to a dealer where the contact was informed that leak was caused by stripped bolts inside the engine which caused coolant to leak. The vehicle was diagnosed with engine failure. The engine was replaced by the dealer. The manufacturer was notified of the failure and the contact was informed that there were no recalls or warranties associated with the vehicle. In addition, the contact stated that the driver-??s side sliding door intermittently failed to close as needed. The contact stated that while driving at various speeds, the door ajar warning light was illuminated. The vehicle was taken to a dealer where an estimate for the repair was provided; however, the dealer could not guarantee that the repair would fix the vehicle. The vehicle was not repaired. The failure mileage was 85,012.

- Albuquerque, NM, USA