This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2021 we purchased the van and within hours the motor blew. The car dealer had the motor rebuilt and it has been good until recently. It seems the head gasket is blown as it-??s using coolant and blowing white smoke. It-??s also burning oil. This should not happen every couple years
Driving at approx. 45 mph the engine locked up and failed causing the van to die and not be able to restart. There was no warnings, lights etc before failure. Luckily the road was empty to be able to navigate to the side of the road to avoid a dangerous situation. Should it have been a busy highway it would have put everyone at risk with a disabled vehicle not being able to move at speed. Kia Dealership investigated the failure and although there was lower oil and coolant level the manifold gasket test failed to meet the requirements for a Kia failure and remedy was a $9000 new engine.
Rod failure, was told there was fuel mixing with the oil and caused the oil to break down and cause complete engine failure while driving down the highway with my kids. Kia will not do anything about it. How can this be right. I know a lot of people with the same issues.
Complete engine failure, knocking like crazy, fuel smell in the oil, The shop said the fuel in the oil broke it down and allowed the motor to fail. We were driving down the highway when it happened with family and kids which was not safe at all. No warning message at all, no check engine light, the shop has inspected and said it-??s failed. The kia dealership has said many of the Kia-??s have been recalled for engine failure but not ours? But others with the same motor have been.
While driving through an intersection with my family in the car, the engine suddenly failed without warning, leaving us stranded in a dangerous situation with incoming traffic. The engine began smoking, shaking violently, and emitting a strong odor, making the vehicle undrivable. We also received a notification to have the engine checked, and the check engine light was blinking. The vehicle is currently at a dealership in Belvidere, IL. KIA informed us that our VIN is not included in any existing recalls or lawsuits. This situation has caused significant hardship, as we now have no car to drive for work or daily activities.
- Rockford, IL, USA
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We were going down the highway when the engine suddenly stalled. We had to shift lanes during heavy traffic without assisted steering or braking and no way to accelerate. This almost caused an accident just to get the car off the main traffic lanes. We were able to coast out an exit where the car came to a stop and had to be pushed of the road. When trying to restart the engine, it immediately seized. There were no warning lights or any indicators before the incident. The engine had been running perfectly fine before with no abnormal oil consumption, overheating problems or any other issues. The car was towed to a shop where the next day a terminal engine failure was diagnosed and we were informed that the engine would have to be replaced for about $8,000. The failure mileage was approximately 128,000.
Car engine overheated without any warning indicating that it was overheating. It just started smoking. Car is available for inspection upon request. Our safety was put at risk because in 95-degree weather, warm air was coming from AC when car sat idle. The root of the problem has not been confirmed by the dealer. Vehicle pictures were sent to insurance. No warning appeared before failure.
Engine light came on while in route for an oil change. Walmart automotive changed the oil and checked the light. Read p0014. Engine light went away after oil change. Drove fine for 4 days then went haywire on the interstate. Oil light started flashing then engine light. Lost all power. Had it towed home. It started with a loud knocking noise. Towed to Kia and there are metal fragments in my oil. Engine blown.
July 2021 family of 6 driving on vacation. 3 hours from home car started losing power. Dash lights were coming on and no lights were on at anytime before this. Vehicle had 68,000 miles at the time. Lost power would not accelerate for several minutes and car started smoking under the hood. Coolant was spraying everywhere. Family stuck on side of highway in middle of Pennsylvania and no exit for 15 miles. Had to walk to an unknown home to ask them to fill several bottles of water. Put water in the car. It would run about 5 minutes and overheat again. Finally got to a rest stop. Took to O'Reilly auto parts where we had new thermostat, coolant and fluid and other minor parts installed spending about $700. Drove 15 minutes car broke down again overheating. Trucker mechanic stopped to help but no luck. This was on a Sunday where everything was closed. We could not get a ride or a rental. Continued driving about 3 minutes at a time and constantly adding fluids made it to a hotel. Had to store the van for the week at the hotel. They agreed to keep it while we rented a van and went to Virginia beach. Van had to be towed home. Took to a garage near home where the mechanic said the heads needed replaced. Replaced head gaskets, head bolts. New thermostat, spark plugs, heli coil, coolant, oil and labor. They gave us a discounted rate of $2087. Drove home worked for few days and needed towed. Broke down again overheating on a main 3 lane busy road near home. This time repair shop said it would need a while new engine. While we paid $700 in parts on way to vacation. Had $1200 in car rental fees. $2100 in head gaskets shop repair fees. $600 in towing fees. And they were wanting $6000 for a new engine. I sat the van in my driveway for months paying the payments and eventually had to voluntarily repo at 70K miles. Car had 1 owner before us and car was regularly serviced. We had free service and oil for the first year we owned. Now being sued for the balance. Help!!!
The contact owns a 2015 Kia Sedona. The contact stated while driving 50 MPH, the vehicle stalled. There were no warning lights illuminated. The contact added oil to the vehicle and the vehicle was able to be restarted, but the contact immediately observed a loud knocking sound coming from the engine compartment. The vehicle was towed to the residence. The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
After driving 3 miles on 2/1, the engine fan ran after the engine was turned off- which never happens. We called Kia for service but nothing was available for 2 weeks; all Kia dealers were similar. No check engine light was illuminated. My husband popped the hood, saw the coolant cap was open and the coolant fluid level in the normal range (slightly above the minimum line). Closing the cap, he test drove the car. Although driving fine, he took the Sedona to a shop where the hood was again popped- the coolant level was showing now above the max fill line, no coolant had been added; as no fluid was seen by the mechanic and since no check engine light was lit, an appointment was made to bring the car back for a full diagnostic. On 2/2/24, after driving 3 miles and making a turn, I thought I saw smoke. But, it was a rainy day so I thought it was condensation from the concrete. After 1 mile, again while slowing to turn, I thought I saw smoke again; I pulled down the window and smelled burning. At this point I was near my home and the check engine light now turned on. Since there was nowhere to safely stop, I proceeded to the front of my home and summoned my husband. He opened the hood and noticed smoke and extreme heat from the engine, but fortunately no fire. After a couple of days, we decided to tow the car to a shop for diagnostics instead of waiting 2 weeks for Kia- we were told the engine had failed. Stunned by the rapidity of these events, we contacted Kia Customer Support and towed the car to our Kia dealer. I have been told the head bolt stripped causing coolant to mix with oil and the engine to fail; the engine itself will cost $8,148 and, and, with ancillary repairs, the total repair will be over $12000. The car has 125k miles and has been fully serviced at Kia over 9 years, lastly 4 months ago which included coolant service. No check engine light was triggered until smoke and extreme heat were emanating from a blown engine, despite progressing degradation.
Vehicle is regularly maintenenced. Driving down a road it had random loss of power and lost power steering. Was able to restart and it drove fine no check engine lights nothing. Got closer to my destination and my engine light popped at the same time a horrible metal on metal sound came from my rather quiet engine. Immediately lost power and power steering again. Able to coast off the road to safety, upon expecting the vehicle we found a hole and oil leaking out. A rod randomly blew thru the side of the block and there was no indication there was any engine problem beforehand. Cause unknown. I was advised after that these 3.3 motors are becoming know for random disintegration.
I had regular oil changes performed by Jiffy Lube when I owned the van and have most receipts. In 2022 after the vehicle kept making a whining sound, we realized that it was completely out of oil. I park in our garage and there was never an oil leak of any kind and no dash lights ever came on to indicate a problem. In May 2022 as we were on a 3 hr interstate drive, the engine began knocking. The oil was full but it wouldn't start and had to be towed home. It had 120,000 miles on it. Sims Auto took the engine apart and said it looked like the oil had never been changed because it was caramelized on the inside. I have photos of it. They said that my vehicle at 120k miles with regular maintenance and in really good condition should not have needed a new engine. Our son had this same exact issue with his Kia Optima but it was under a "warranty/recall" and he received a new engine for free. Our local Kia dealership said they were aware of the problem but my Sedona wasn't under the "warranty/recall" so I would have to pay for it. It cost me $9640 to rebuild the engine. I filed a complaint with the BBB against Kia. Kia would not respond and the case was closed. Most of the complaints on the BBB against Kia are due to faulty engine issues.
01/30/2024 while driving our 2015 Kia Sedona SXL idol went high and then it turned off suddenly with no warning at all. We have AUL warranty and had the vehicle towed to the nearest Kia dealership. After they inspected it we were informed that we need a new engine estimated cost of $8300 and that AUL would only cover $2900 and we would be responsible for the remaining $5400 and they need $4000 to start the job. Our van has around145000 miles on it. We will NEVER purchase another KIA or an AUL warranty. We paid good money for the Reserve Coverage from AUL and nowhere in the contract does it state a cap on claim payouts. That should be stated and clearly. Our warranty is good for 40,000 miles and expires at 158000 miles. So, we are within the active range of the warranty. Please don't buy a Kia or a AUL warranty. I have read many complaints on this site about the 2015 engines. They should be recalled. We still owe payments on this van, so we have no choice but to fix it. Lesson learned for sure. Wish Kia would do right and recall these engines. Read through the rest of the engine complaints, you will be shocked. Hope these reviews helps to protect others.
The contact owns a 2015 Kia Sedona. The contact stated that while driving at an undisclosed speed, he heard a loud pop and the tachometer redlined, after which the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where he observed that the engine block had separated from the engine with oil covering the entire engine compartment. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, but since the failure had not caused a fire or an injury, no assistance was provided. The failure mileage was 112,000.
Engine failed at 93k miles. Engine burnt off all oil, even though it had engine oil changed 1,000 miles ago. Sensors did not activate to display error engine codes on the dash. Verified by independent mechanic. Kia Dealership said it was owners failure for not keeping oil in engine. Refused to replace engine. Powertrain is not under warranty as second owner.
A D V E R T I S E M E N T S
- Conway, SC, USA