This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Check bgd warning light came on screen while travelling at 40-45 mph on a straight stretch of city road. Car immediately slowed down. Lost power brakes and power steering. Other dashboard lites came on - -check engine light, etc. I brought vehicle to stop and placed transmission into park, . vehicle did not restart and the transmission was locked..dealer retained vehicle for 28-30 days and was not able to repair it. Dealer subsequently repurchased the vehicle from me.
Takata recall sliding doors do not properly close all the time and can pop open while driving. So I have to get out and close the door by hand. This has happend on different occasions since November of 2016. The Kia dealership I went to said they fixed the problem but still had issues after that.
For about 6 wks now while driving specially at night my headlights will randomly flicker off and on, and there have been several times where the automatic headlights just turn off and stay off. It has happened while driving and while parked.
Power sliding doors do not close all the way makes a grinding noise when it is closing the door does not latch when the door is suppose to be closed which in return does not allow the doors to lock
Passenger side sliding door grinds when attempting electronic closure. Sometimes it doesnt close completely. On this occasion, door was completely closed, no door light on, and while driving on the highway the door electronically opened while at speed. Our 2 year old child was in his car seat on that side providing a life-threatening situation with the open door. Took it to the dealership and they said the motor needed to be replaced, but even if the motor was faulty, under no conditions should the door open while at speed. The manual specifically states that the door will not open when operating over 5mph, and yet, it did.
- Charlotte, NC, USA
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About 2 years ago I took my vehicle to the service department to get the A/C heater control unit replaced under factory warning, this was at 70,000 miles, then at about 130,000 I had to get it replaced again, only this time it was not under a factory warranty the replacement part costs from $1200 to $1500. I ended up replacing it myself and as I began to replace the unit I noticed something disturbing. The A/C power button had melted and burnt, the connectors were never replaced the first time Kia repaired the A/C control unit under warranty. I then knew what the plastic burning smell was when might A/C was turned on. I asked the Kia service technician why does this keep happening he told me it was because I used the car for uber and the system was not designed to be ran as much as I drive the car, the pictures are attached. In April of this year at about 201,232 miles my front blower motor stopped working as I went to get it replaced, I noticed the same issued with the connector. The plastic connector burnt out and shorted the blower motor, and just when I thought that was a coincident, I unplugged the blower motor resistor to check it and found that connector there too had been melting and burning. I am informing you, of this problem because it keeps happening it seems about every 70K to 80K miles on the A/C control unit because I am about to put a 4th A/C control in my vehicle, I am fearful of fire hazard/potential this may cause. This is getting expensive to continue to have to replace/repair parts because the can't withstand heat. The first four pictures are from the A/C control unit the last picture is from the blower motor.
Both sliding doors make noises when closing and do not close all of the way. Noise is coming from back of car inside panel. Sounds like a motor vibration and rubbing noise. The door will stay open about a 1/4-1/2" when looking at it from the rear. Door light on dash is on, interior door light will remain on and air/noise comes in through the door. This started with 60K miles on my car. Dealer says it will cost me $2200.
The uvo system intermittently malfunctions. When it does, the phone ringer volume is extremely loud. As a result, an incoming phone call startles and temporarily distracts the driver. After repeated attempts to reset the volume to a very low level, it continues to happen. As it happens randomly, the dealer has not been able to reproduce it. As a result, they have refused to reprogram the system. However, there is a service action/tsb 222 which addresses this, but "if they can not reproduce the symptom, they will not reprogram the system." I have been told this same story at the dealership and from the corporate headquarters. It has happened multiple time since I have owned the vehicle. There are not any upgrades available for the consumer to upload, nor is it possible without specialized equipment. Thank you
Battery dead for three different times in past five days. Worked after jump start (with a stanley 450/900 amp jump start system), but during last two occassions (on 07/27/16 and 07/28/16 it got hot too fast specially when car was stationary (engine running) for few minutes. It went hot to boiling (almost to the point of fire explotion), and evaporating acid from both sides's top (huge amount of white toxic smoke). Definitely the battery is damaged. Dealer is willing to replace; but I believe this is a safety critical issue that should be carefully investigated to find the root cause, which may not be the battery alone or itself, but a more serious and complex electro-mechanical design failure. Stats are backing-up my thoughts: The main topics of complaints for this car (so far) are electrical/battery related. I have a video of the smoke from the battery. I owned several other cars with dead battery issues, but never this kind of scenario where battery is about to explode. (note: My VIN number may not appear in us database because I bought car in puerto rico, manufactured in Korea).
The engine stopped after driving through a small bump at the park lot (low speed), accompanied by steering wheel locking by itself. Tried to restart the car and it didn't work. Jump start was also unsuccessful. The car was towed to the nearby dealership. After days of waiting, I was told problem can not be diagnosed but they offer to replace the computer. Now I am waiting for their new result.
Had turned on the air in the seat and smelled a plastic burning smell when I parked my car and went in my house to get my swimsuit and towel and returned outside smoke was rolling out of the car. The car was on fire at the drivers side seat.
Backup and seat belt chimes cannot be heard in this vehicle dealer has been informed of problem however states volume cannot be increased. This is a new car purchase I stated to the dealer that the Kia sorento I traded could be heard why can't this one be made to hear also.backup warning is to detect objects not seen in mirrors but if it cannot be heard what good is it?
A D V E R T I S E M E N T S
- Virginia Beach, VA, USA