This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had anti-theft software installed. Campaign cs2308a by dealership. After install, console buttons for power sliding rear doors don't work. Dealership had vehicle for 5 days and couldn't find fix. Recall campaign is a joke. Causes more problems than fixing issue of thief.
The sliding doors of the Van do not stay closed. We could be driving down the road when they open and the chime starts going off. We find this is commonly associated with the scenerios right after the auto-close mechanism closes the door. (This is another issue as it does not reliably close the door.) To resolve the door suddenly opening situation, we have to stop, put the vehicle in park, and usually end up having to have the driver or front passenger get out of the car, wait for the auto-close system to get close to closing and then slam the back end of the door into place to get it to hold. We did try to take it to the Kia Dealership in Ogden Utah but the service manager there said he could not reliably replicate it so could not fix it. Apparently slamming the door is considered a viable alternative to the auto-close mechanism. We were told it is not a defect and that these things happen. It should be noted for other drivers, that the auto-close mechanism does appear to be closed. The door sensor does not chime to give warning that it is not seated all the way. Instead, as mentioned, we will be driving down the road when the door will rattle and open a little ways and the chime immediately starts going off. You will slow down and it the chime will stop, but once you pull over and take a look you will see the back end of the door is open a centimeter or so. Further to this point, if you dont immediately pull over, the door can pop open the rest of the way. What is most concerning is that it can happen anytime. I ahve not found any logical rhyme or reason for the issue. However I have had kids sitting near the door when the door opened on me. Luckily the seatbelts kept them in the car even though we were caught off-guard by the suddeness of the issue.
The passenger electric sliding door doesn't stay closed it opens when driving down the road. The chime will sound while driving down any road and the door ajar light comes on. The electric part doesn't work it's like a latch isn't holding the door closed any longer. The door actually has came open when I was making a left turn. Each time I turn left or right the door chime will go off. It has happened multiple times other than the date I'm reporting.
Uva system allows muliple account users per car- an account requires a VIN and access to the car one time! with an account you can track the car every time the driver is in it. Does not tell you when an account is created. Can not turn off the gps system and uva cannot tell me how many accounts are associated with a VIN. Nor can they erase them. So theoretically every person who has stepped foot in your car - weither it's a valet, tire changer or a previous owner/driver can monitor your location and driving history. Kia cannot give me a good answer on how to stop it or reset it. I'm uncomfortable selling the car because I'm afraid someone will buy it for their teen. Monitors car- then when cars off. It switched to monitoring your phone location.
Back hatch door opens when it wants to, and it won't when we try the handle. Also, cold weather makes the sliding side door(entrance to the back) freezes up and won't work. All these issues with locks, doors, ever since we first purchased
When van is put in park, the locks unlock automatically. When we stop to let someone out of the van it unlocks, and it locks on it's own after a min or two when we get out of the vehicle. I've been locked out when getting gas or walking away
Recently I have been having problems placing the vehicle in park. I press the side button, but am unable to shift into the park position. Now, I am unable to place in park, and must shut the car off in neutral. Doing so means I am unable to remove the keys from the ignition. The vehicle was motionless and my foot was firmly on the brakes. This could become a major problem, not only in thefts, but anywhere in public that you must park it.
A D V E R T I S E M E N T S
- Stow, OH, USA