This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought van new. At 9K started vibrating. Took to dealer and they replaced rotors. Again at 20K. Then they replaced the rear drums for vibrating. Then they turned rotors and drums to correct vibration. Mechanics and service managers all tell me it's a known problem because vans weight was increase to get better safety rating, but they used light weight brakes and they can't handle the heavier van and overheat and warp. After all this, they tell me know that they won't cover to fix issue any more, saying it isn't a safety issue. If they rotors/drums aren't sufficient to stop vehicle correctly, seems to be a safety issue to me. Need to have this investigated and action taken. I have opened a case w/ Kia Corp. To review and make a decision. Please contact me for further details or more info. Thanks.
2005 Kia Sedona LX purchased new from dealer on 3-10-05. On 3/24/05, took van in for initial oil change and asked them to check brakes as well because of excessive noise, grinding, and a pulsating when using brakes. Mileage was 2890. When technician checked brakes, the rotors were found to be warped, so they were resurfaced. On 9/17/05, took van back in for grinding noises as well as transmission slippage. Mileage was 7781. According to the technician, no fault was found with braking system and noised was blamed on high humidity. No fault found on transmission either. Throttle upgrade recall performed at this time. On 12/27/05, took van back in for shaking and vibrating when braking. Mileage was 10664. Technician found that the rotors were again warped. Tried to resurface again, but found flaw in material, so new front disc plates were replaced. On 3/20/06, van once again taken in for popping and noises made when braking. Mileage was 15325. Technicians found no issues and said that they would need more time to diagnose issue. 15,000 mile service performed in lieu of checking brakes. On 10/6/06, took van in for issues relating to brakes again. Technicians found that the brake pads were in need of repair on front, and rear drums needed resurfacing. Engine mount was also worn and replaced.
- Moore, OK, USA
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- Charles Town, WV, USA