This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Multiple instances where vehicle has been unable to start. Will subsequently turn over for a period of about 5 seconds and finally "catches" and will run rough. Upon driving the vehicle will run rough, hesitate and stall, mostly at times during a full stop attempting to accelerate to normal driving speed in traffic and through turning. Upon inspection at dealership, no faulty parts found and condition "disappears". upon receipt of vehicle from dealership, problem has continued to plague vehicle. Replaced many parts under the advisement of the dealership and have never found a solution to the problem. No check engine code present during problem. Has left family stranded on more than a few occasions making vehicle unreliable and unsafe to operate.
Van was making a high-pitched whining sound. Took it in and found that the water pump needed replacement. They tested it and it was still not running properly so they dug a little deeper and found that the coils and wiring needed to be replaced. Got the van back in working condition and less than two days later, the check engine light comes on. Took it back and they said it needed a new catalytic converter. Thanks to laws in the state of California, we cannot replace with an aftermarket ($200); instead we were quoted $1K, and that apparently is on the cheap side. The gov.'t has a warranty program to replace catalytic converters on vehicles 80,000 miles or less. We were just out of that limit. Too bad for us. We're trading it in.
The contact owns a 2004 Kia Sedona. The contact stated that while attempting a left turn, the steering wheel locked making it difficult for the contact to turn the wheel. The contact tapped on the brakes and then the accelerator in order for the steering wheel to unlock. The dealer was notified of the failure but the vehicle was neither diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure and current mileage was 61,000. The consumer also stated the vehicle jerks and the power steering problem has worsened significantly. Updated 07/19/11
- Brighton, MA, USA
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- Surprise, AZ, USA