This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact states since purchasing of 2004 Kia Sedona he has had to take the vehicle to dealer for rotor repairs five times. The dealership replaced the rotors three times. The contact stated that on first repair he was told that the rotors had hot spots on them. While driving at 40 mph and trying to come to a stop the vehicle vibrated. The contact took the vehicle T O dealer on other occasions for the same problem, and they have done all of the repairs. The last time a repair was done the dealership did repairs on the rear brakes and drums, but the problem recurred. The contact took the vehicle to dealer two weeks ago for the same problems, with the vehicle vibrating. The contact was told by dealership that they will not do these repairs for free. The contact stated that the vehicle sat at the dealership for over a week, and he had to go and pick up the vehicle and drive it back home without any repairs being done. The vehicle was still under warranty, and they have always taken care of the repairs in the past. He contacted the Chrysler corporation, and was told there was nothing they could do, but take down the information. The contact was give a reference # 15798865 from the Chrysler corporation for his complaint. Updated 02/22/07. Updated
At 18000 mi. Van shook while braking. Dealer cut rotors and replaced brake pads. At 20000 mi. Van shook again brought vehicle back to dealer, dealer replaced rotors and brake pads. At 33000 mi problem started all over again.
Before 10,000 miles, the front would vibrate when braking from highway speeds or going down steep hills. I had the rotors turned because they were warped. Within 3 months, the same thing happened again. The rotors were warped again. I took it to the dealership and they replaced the rotors. Within 3 months it did it again. I took it back to the dealership and they replaced the rotors again. I also replaced the brakes out of my pocket. It has been another 3 months and it is starting again. At a routine oil change and brake inspection, Firestone says the rotors are warped and my brake pads are down to 25%. the vehicle is only 2 years old and has less than 30,000 miles on it. I have had 3 different sets of rotors put on this vehicle.
The contact complained about brake problem four months after she bought the car. The car started to shimmy. After she had the car ten months with 7,174 miles on it she took the car to the dealer, and the dealer changed the rotors and then the drums. About two month later when the car had 8,317 miles on it the vehicle started doing it again. The dealer told the contact they could not fix it under warranty because this was not a safety issue. She bought the car brand new in may-2004.
The contact owns a 2004 Kia Sedona. When applying the brakes the whole front end vibrated. Did not hear noises when applying the brakes. She noticed this around two months ago. The consumer mother-in -law also had a 2005 Kia Sedona and she experienced the same problem. The consumer took car to a dealer, and they told her that it was not the brakes. They were not sure what it was. The consumer said this happens at any speed.
- Perris, CA, USA
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When depressing the brakes at any speed front end vibrated. Consumer took the vehicle to the dealer for inspection, and mechanic determined that the rotors failed. Consumer stated that rotors were already replaced, but problem recurred.
A D V E R T I S E M E N T S
- Seattle, WA, USA