2003 Kia Sedona with problems with losing power, choking. ** the butterfly plates were found loose in the plenum and the screws were missing. The technician told the consumer that they were not installed properly from the factory. When the butterfly's failed the consumer was on the highway going 70 mph the suddenly lost power. The A/C failed in the middle F the summer.

- Tonopah, AZ, USA

In early September, the air conditioning on our new 2003 Kia Sedona ex went out. We took it into the dealership and they said a rock had hit the condenser unit and drained the freon. This unit sits unprotected in front of the air intake. The service manager claimed this was a common problem that many had experienced. He said it would cost $850 to repair and that we should place a protective screen around the unit so it didn't happen again! I sent a letter on Sept. 16th to Mr. Geoff bedine, the president of the dealership, but received no response. On October 8th, I stopped by the dealership, but he was not in. The sales associate, michelle wilson, suggested I fax a copy of the letter to her and she would give it to him. I went home and did just that, and called to make sure she received it. She did. However, still no response as of Nov. 22nd! on Nov. 13th, I went to the Kia website and filed case#242983 with their consumer assistance division. I received a call from Ms. Bea underwood on Nov. 20th, but she said a regional director claimed this was an insurance issue and not a warranty claim, so they would not do anything for me. I consider this an engineering design defect and feel it is Kia's responsibility. However, what can I do now? thanks for your help on this!

- Kingwood, TX, USA

A/C compressor and hoses vibrate thru dash causing irritating moan. Dlr replaced compr, but no change. Kept van a day to dampen vibration. Only half fixed. Could be another bad compressor.

- Marysville, WA, USA