This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Kia Sedona. When the contact started the vehicle, the driver side seat belt began smoking. The seat belt then caught fire when it came in contact with the wires attached to the seat belt connector and a piece of hard plastic around the bottom of the seat (seat guard). The contact extinguished the fire. Kia stated that a recall repair had been performed on the vehicle in April of 2006 and that she would be responsible for any current repairs. The seat belt area of the vehicle was damaged. The vehicle has not been inspected by the dealer or a mechanic. The contact also stated that the passenger side door handle failed and a new one had been ordered before the fire occurred. The current and failure mileages were 77,600.
The contact owns a 2002 Kia Sedona. When the sliding doors is opened, the door detaches from the hinge and falls to the ground. The vehicle was inspected by the repair shop who placed the door back on, but stated that the door would fall again if it were to be opened. The current mileage is 107,000 and failure mileage was 100,000.
The contact stated while parking and closing the front passenger door latch fell apart. When attempting to close the door it would not stay shut. Upon examination, screws were falling out of the door latch. The vehicle is scheduled for repairs. Currently, she has wired the door wired shut.
I have had numerous problems with my Kia Sedona. Within a few months of ownership the head gasket blew and it was towed in and replaced. Then the windshield broke during the night in the garage with no weather extremes. I replaced that. In 2 years I've had 2 blowouts to the front driver's tire. The only 2 in my whole 30+ years of driving.dealer says its not the car. The front wheel bearings were replaced. In Dec 2004 the engine was replaced, the lumbar support was broken and fixed, the driver's doorhandle broke and was fixed by Kia. Jan18 it was back in because the hood release was not working. It was fixed and we picked up the vehicle 1/19. On 1/21 the gas pedal stuck, I brought it in and they fixed it immediately. " the cover had fallen down and they tied it back up." Obviously not a good job because it stuck again on the way home at 65mph. I was finally able to stop the car and had it towed back in. I think it is a death trap!
We have a 2002 Kia Sedona; we bought in Dec of 2001. Within the first 6 months, the alternator, battery, ignition switch, had to be replaced, along with sliding doors falling off the hinge. I complained of a wind noise for the first year no one knew what it was. It went unfixed. Within a year the shocks, the struts and sliding doors had to be replaced. My air-condition went out completely guess what no more wind noise. And no longer under warranty. My rear wiper control went out. Recently, while on thanksgiving vacation to Ohio we had to have roadside pick up our van as the transmission totally went out without warning. While in the shop we were advised our brakes were not safe to drive. We had never had a problem with the brakes. And the motor mounts were also in need of replacement. Was in the shop 14 days, we had to drive back to Ohio to when ready. The brakes went to the floor had never ever done that before. When we were on our way out of town, the transmission was acting up. We made it home on Dec 7th and no one at Kia could take the vehicle in until the service manager returned my call he was off for doctor visit. On Dec 13, I took my van in to be repaired, they called me and told me it would need a new transmission, and guess what they are also repairing the sliding doors 5th time I think. They have to also fix the dent in the hood that was not there, before the Ohio Kia took it in to be fixed. Today it has been 15 days. I still do not have my van. I would not recommend Kia to my worst enemy. Please allow others to know that Kia is a lemon if ever there were one.
- Oxford, MS, USA
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The power lock in the driver's door of our 2002 Kia Sedona locks unexpectedly. It locks by itself when we close the door; it locks by itself when we open the door. Worse, when the lock activates it locks all of the doors in the van, including the tailgate. This is a random, though frequent, occurrence. This seems to be a very dangerous condition, since we have an infant and a toddler, and are always fearful of being locked out of the van while they are inside.
On July 4, 2002 we purchased a 2002 Kia Sedona minivan. Immediately after driving out of the dealership we parked at a store, when we returned to the vehicle it would not start. We called the dealership and they sent out a tow truck. The van was towed to the dealership and the service adviser indicated that they had numerous complaints regarding a driver seat relay that was causing the batteries to go out on this year, make and model of vehicle. He indicated that they were changing all relays. They replaced with new battery and new relay on the van. The van continued to give us problems, the whole electrical system (stereo, windows, door locks) would go off and on as we were driving. If we would stop vehicle, the vehicle would not start. We had numerous jump starts. We took the vehicle in approx. 4 or 5 times to the dealership with complaints regarding problems, there was black smoke coming out of the exhaust when we would start the vehicle. Brakes would squeal when applied. Van was terribly hot under the car and it would blow out the heat and almost burn us. I asked the service adviser if they could exchange the van for another one and he indicated that they had to have a continuous report of repairs in order to turn it in as a "lemon". we were traveling in Mexico for business and pleasure when our van started on fire on the highway and other autos noticed and waved us down to stop. We noticed, pulled off the road safely and all 6 adult passengers were able to get out safely and run away from the vehicle as it started exploding. The fire came from all underneath of the van. The mexican federal highway police came to where the van was and took a report of the incident. The van burnt down to a skeleton. I reported the incident to the Kia customer service, they denied our claim without no explanation. No one ever called to find out the facts or gather information. Obviously, they did not even look at their own service repair tickets.
My 2002 Kia Sedona has experienced multiple problems since I bought it in March, 2002. Major electrical problems, battery replacement, sliding door failing to close, engine noise, air conditioner problems. Have contacted manufacturer and dealer. Some issues resolved - - others unable to be diagnosed or replicated. Fear that engine, electrical system is still not working properly and will fail and cause an accident.
A D V E R T I S E M E N T S
- Lake Ronkonkoma, NY, USA