2/26/18 replaced exhaust at Firestone. 4/18 car making noise both front and back, felt like something was about to fall out; shaking through the floor boards. Taken to andy's service where he found engine cradle rusted. New part would cost $500 plus labor. Called South hills Kia service and dropped car off on 4/26/18 to establish cost of repair/new vehicle. Service manager matt gave me # for Kia consumer 800-333-4542. Eric took info and case #12707877 and escalated to regional office. On 5/1/18 received call from bruce 520-770-4888 and said according to district manager, car surpassed 60,000 mile warranty. S.H. Kia to write estimate as to repair cost. Also found left coil spring broken $251.99 cost of repair. Told him I was waiting to hear from regional office about cradle before I would consider fixing anything. Bruce also said that he could not give me a written refusal to cover engine cradle, and that Kia dealership would provide that information. Spoke with matt on 5/2/18 about this refusal and he did not seem to be able to come forth with such. Notified NHTSA/nakila who took my information and told me to call pa attorney generals office and provide information to them. Called S.H. Kia and left voice mail message with matt regarding 2012 recall #12V014000 airbag clock spring assembly and to verify it had been done and if not to complete fix. S.H. Kia did take photo of underside of car to submit to Kia regional and I will forward this on to you. The noise on this current problem was noticed more when driving, turning, on regular street than while idling. In my estimation this vehicle is not safe to drive for fear parts may come loose while driving and cause serious accident not only to myself but to other drivers that may be behind me.

- Houston, PA, USA

The contact owns a 2007 Kia Rondo. While having the vehicle serviced, the mechanic noticed that the coil spring was fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 60,000.

- Abington, MA, USA

July 30,2015 hello, this E-mail is to report that both front coil springs were found cracked on my 2007 Kia Rondo. Recently, I was informed that both front coil springs are cracked on my car. I called Kia and a local dealer. The dealer told me this problem is caused by normal wear. The car has 100,000 miles. It has never been in an accident, towed a trailer, nor carried excessive loads. Every spring, I hose under the car. I"M reporting this problem because I believe this is a serious flaw in the cars" suspension. I believe this poses a serious safety threat to drivers from tires and brakes being compromised. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'

- Lake Hopatcong, NJ, USA

The contact owns a 2007 Kia Rondo. The contact stated that while driving approximately 20 mph, the temperature gauge reading increased into the red zone with a constant noise of flowing coolant. The engine was turned off. The contact inspected under the hood and noticed that the engine had overheated. After waiting two hours for the engine to cool, the vehicle was driven cautiously and taken to an authorized dealer for diagnosis where the radiator fan motor was replaced. The failure later recurred. The contact planned to take the vehicle back to the dealer. In addition, the stabilizer bar was faulty. The manufacturer was notified of the failure. The approximate failure mileage was 99,000.

- Reynoldsburg, OH, USA

The contact owns a 2007 Kia Rondo. The contact stated that for more than three years the contact has had problems with the headlights dimming and flickering on the vehicle. The failure occurs when the rpms on the vehicle changes. The manufacturer has inspected the vehicle and stated they have no fix for the vehicle. The manufacturer told the contact that this failure would be corrected on the 2010 model. The failure mileage 20 and current mileage was 78000. The consumer believed the headlights were adjusted to high. The dealer informed the consumer that Kia was aware of the problem with the 2010 model and was working on a fix. The tires were cupping in the rear, the rear brakes, battery and brake switch had to be replaced. The vehicle overheated. The vehicle would not come out of park. The dealer. The dealer replaced the brake pedal switch. The alternator was replaced. Updated evoq 02/28/11

- Ballson Lake, NY, USA

Purchases a brand new 2007 Kia Rondo three months ago. Car pulls to the right. Car has been taken to the dealer two times to correct this problem. The first time the dealer claimed to have fixed the problem. When driving home the car still pulled to the right. Took the car in again. Was told the alignment was out of specs and they said they fixed it. Car still pulls to the right.

- Tecumseh, MI, USA