This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2018 Kia Rio actually lit up on fire as I was driving down the highway on way to work. As I drove down the highway, I noticed that I had trouble using the brakes. It seemed as if they were working one second and then not working the next. At that time, I noticed fire coming from underneath the car and I was able to get the vehicle to the side of the road. As I was exiting the vehicle, the flames were coming up on either side of the driver and passenger doors. Within the next couple minutes the car exploded. Fire rescue put out the fire and the interstate was closed to all traffic. Since the incident, my family and I have done research and found several incidents with very similar stories with regard to what happened to the vehicle. I believe it is well documented that there is a problem with certain Kia models that involves some kind of deficiency in the brake line that can cause the puncture/severing of fuel line. The end result can include "loss of braking ability" and "potential fire hazard". Reading these other incident reports from other families was exactly the way the vehicle reacted in my own incident. I could've lost my life in this incident and I wholeheartedly believe that liability lays with the manufacturer. My vehicle was very well maintained. Regular maintenance included inspections, tires, oil changes and more. There is NO reason why this should've occurred. I have tried to contact the Kia dealership where I purchased the car, the service manager, and other Kia dealerships in the area (Mufreesboro, TN) and have been told there is absolutely nothing I can do and I find that unacceptable. Understand that there are witnesses, photos, new coverage photos etc. I sincerely hope to get a response on how to pursue damages and to ensure this doesn't happen to anyone else.
On 10/02/2021 - Was at a stop, put car in drive press the peddle car accelerated at high speed, miss another car and hit tree. Accident cause by acceleration issue with KIA Rio. Need advice on how to get KIA to replace total vehicle. Auto Insurance is just calling it a accident.
- Tacoma, WA, USA
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- Coraopolis, PA, USA