This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was parked in ghe parking lot and went into the store and came back to my car and starting then it was not getting started i tried many times even though it was like battery dead and i call my insurance company and asked for roadside assistance amd they tried using jump start evne though it was not starting so with the help of other sources i tried to rotate crankshaft manually it was stucked and not rotating so i thought it was engine sezied.
The car would constantly stall, would need to jiggle ignition to get car to turn over. burn oil EXTREMELY. would foul spark plugs around 20k-30kmiles., coolant would get burned and get shot out to the exhaust area, and finally the car would have smoke coming out of the engine bay after driving for a distance of 15-30 miles while also getting terrible MPG. Car on average should get 38mpg highway and 27mpg city. This car was getting about 20-22mpg highway and 16-20mpg city.
I stayed on top of oil changes and engine continued to burn an excessive amount of oil in between oil changes. No leak was found after having 3 different inspections. I was told this is a common problem with Kia engines from multiple Kia owners, mechanics, and oil change technicians. Despite this, I made sure I always had oil in it and kept up with the changes. Suddenly, while driving on the interstate, the engine completely failed. I had it towed to a mechanic where it was determined internal engine failure if some sort. My car only had 83,000 miles on it when this happened. Due to me being the second owner, ( I bought the cat at 14,000 miles) I was unable to receive the 100,000 miles power train warranty. I called my local Kia dealership to see if there was anything they could do and was told -??engines fail all the time-?? and that there is nothing they can do.Replacing the engine is more than the car is worth. For the engine to fail out of nowhere with no warning (this was the first time any sort of light came on my dash) after spending time and money on upkeep, is unacceptable. It is also completely unsafe. After some researching, I see that this is a very common issue with kia engines and Kia failed to notify me about obsessive oil consumption and the their faulty motors. Over $400 dollars in mechanic fees and over $300 in towing fees to determine all of this and I am out of a car. Getting a new engine or even fixing whatever internal component it is would be way more than what my car is worth with it running.
KIA has failed to remedy the HECU Engine Compartment Fire recall (NHTSA campaign number 23V652000) in a timely manner. The issue has been known since September 2023, Vehicle owners were notified in November, and no further information has been given on the status of the recall. *NOTE* Apologies if this is not the correct form. The recall notice mentions a form where recall issues can be reported but there is no information on where to find it.
Was told that my car was consuming too much oil and I-??ve been doing oil consumption test for the past year I even did the chemical that was run through my motor which I had to pay for and it was over $800 I feel like they-??re giving me the runaround one of the employees at Dick Hanna Kia also told me at one point that I could actually replace the motor myself but my car is still under warranty at 92,000 miles. I just want it resolved either they replaced my motor or do something I have two more oil consumption test and then at that point they will send the information to Dick Hanna Kia dealerships or wherever they send it and then tell me what to do next actually getting frustrated. I have to go every 1000 miles and it takes time out of my day to do this.
- Vancouver, WA, USA
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The contact owns a 2016 Kia Rio. The contact stated that there was an abnormal odor in the vehicle. While driving at an undisclosed speed, the vehicle slowed down and stalled. The check engine warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 126,000. VIN tool confirms parts not available.
The contact owns a 2016 Kia Rio. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
I was driving down the road and suddenly my check engine light starts flashing and the vehicle starts surging. I pull over and shut the car off. I get outside to the hood to open it, as there is steam coming out, and as I put my hand on the hood release, a fire erupts from the engine going over my windshield and driver window. Burning my entire car and $2500 worth of belongings to the ground.
I took my car in and kia is stating that my upper catalytic converter manifold is bad. That should not be happening under 100,000 miles. Of course kia would cover it if it was under 80,000 miles. That's not the case with my car and of course my car had a little over 80,000 miles. So that comes out of pocket when it should not be happening.
From what I understand kia has no fix for manufacturer recall # SC284UB and NHTSA recall# 23V652. That is unacceptable and unprofessional. Kia is a hugh car dealer and they are saying there is no fix yet! I can't believe kia would put people and families at risk. Kia's action plan to put your car outside and not in your garage, is ridiculous. I was never contacted about this recall, that's unacceptable. Kia needs a fix NOW!
At first I thought I was leaking oil. on my next oil change I asked them about the oil consumption. they had me do an oil consumption study. this was around 95,000 miles. at my next oil change they suggested I talked with Kia. before my next oil change my car shut down while my mom was driving on the highway. and I had it towed to kia to find that the catalytic converter was clogged and need to be replace. whats worse is the Kia soul with the 1.6 engine has the exact same problem but that has a recall for it. but not the Rio.
At about 90000 mile brought car into dealership because it was consuming oil. Was told there was no leak found. Oil consumption was not covered. At about 110,000 miles had to bring car into shop because catalytic converter ended up being blocked and had to replaced. Less than a year later at 129,000 miles had vehicle towed back to shop again. Mechanic stated lower bearing had failed and engine would need to be replaced. Contacted junkyards for replacement and there were two he found but we're very expensive. He called Kia and they don't make that engine any longer. Guessing because of all the problems they have with it.
Hello NHTSA, After exhaustively searching online on how to mitigate excessive oil consumption in my girlfriend-??s 2016 Kia Rio; Cho et al v. Hyundai Motor Company, Ltd. et al. was brought to my attention. This vehicle failed the oil consumption test performed by KIA. According to the suit, cars with the allegedly faulty engines includes the 2016 Kia Rio. Year: 2016 Make: Kia Model: Rio Trim: LX VIN: KNADM4A39G6599622
on 08.30.22 while driving on the interstate I75 going approx. 75 mph my vehicle just lost speed and I barely made it to the side of the road. it did not shut off just had no power, this was at 63,000 miles and had to have the catalytic converter replaced. total cost $1800. fast forward to 12.10.22 same thing happened and was told once again need a new catalytic converter. also have had all maintenance done and this GDI engine burns approx. 1 quart of oil every 2 weeks. also make not that the engine light never came on with either event
As related to the Kia Soul recall on their 2.4 GDI (same engine I have) the motor is blown. Extreme oil consumption and clogging components. All issues recalled on Soul are the same issues my engine is faced with.
While driving on the expressway my engine started to get extremely loud and I lost mph, and rpms. I was able to make it home going 35mph the whole way. After having it towed to my nearest kia store I was informed that my Cadillac converter will need to be replaced as well as my engine because all of my pistons had broke. I was up to 106,000 miles and have been up to date on all my oil changes and engine checks. Now I have to pay 10,000 dollars to get it fixed over something that should not have happened so soon
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- Meriden, CT, USA