10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
41,725 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Kia Rio drivetrain problems

drivetrain problem

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2013 Kia Rio Owner Comments

problem #4

Mar 112023

Rio

  • miles

A D V E R T I S E M E N T S

Engine caught fire, oil consumption, miss firing, knocking brought to dealer they found nothing wrong with it back in December 2022. Car stopped working on March 11,2023 had fire underneath police had vehicle towed to the house. Insurance company will be here Monday. Will also be contacting Kia dealer in alliance Ohio on Monday. The engine light was on and checked missing firing cylinder one

- Alliance, OH, USA

problem #3

Aug 122018

Rio

  • 40,000 miles
8-12-18: Car started to sputter while driving on freeway or surface streets. Restarting was sporadic. Check engine light came on. Engine diagnosed as needing a crankshaft positioning sensor. Part approx $90. Labor $100. Car runs fine now. Just wanted to get this out and see if anyone else has experienced that same.

- Citrus Heights, CA, USA

problem #2

Aug 222017

Rio

  • 125,000 miles
On August 22 2017 8:45 pm while I was driving down a city street my driver side air bag deployed, for no reason causing me to lose control of the vehicle and run over a median in the road. I proceeded to pull into a parking lot to avoid any further incident and inspect any damage to my car. With the car still running, I walked the perimeter of the vehicle to see if there was any damage to the vehicle, with no bodily damage visible I decided to drive it home. The next morning, I went to check on my Kia Rio and found transmission fluid all over the ground. I called my insurance and reported what had happened. They said I should contact Kia corporation and report the air bag failure I did as requested. Then hurricane harvey hit the area and delayed any actions taken. After about a week Kia towed the car to their lot for inspection. Kia asked what I wanted, I replied repair or replace my defective vehicle. They wrote a repair cost estimated at $9200 and said that the air bag was not a recall item and denied my claim after another week passed. I had to file the claim on my insurance at that time and send it to another shop for inspection. Another week passed before my insurance filed it a total loss. After all this lost time from work and rental cost expenses that have yet to be reimbursed. Then having to go find a car that I feel would be trustworthy and dependable after these set of circumstances has proved to be difficult. Refinancing another car insuring it. I don't feel Kia corporation held up their responsibility or liability in this situation. After further research on the internet I discovered that Kia had many airbag recalls in previous years, and airbag failures in other Kia automobiles across multi-year models.

- Houston, TX, USA

problem #1

May 212015

Rio

  • 1,900 miles
ON2 occasions I requested my service department look at the radio when the car was taken in for the second check. Both times the service department stated he had forgotten but sure it was nothing to worry about newer cars are sensitive a pump in the road can make the radio jump second time the tire pressure as well as the radio jumping I was told the same nothing to worry about they will be sure to check it on the next visit. April 2015 I hit a pot hole the clutch hit the floor. I immediately pull into a gas station to add fluid to the chamber. The chamber was full. I pumped the clutch it came to the top like it is suppose to I drove home cautiously. The next day went to leave clutch on the floor. I had the car towed in. I then called my insurance company&made a claim. Then I called the service department. I was told it would be days before my car would be looked at. The weekend came& went by Tuesday they had good news & bad! one was covered the other not! how much" $1,200. They explain I needed a clutch & a slave cylinder. I agued I have driven stick all my life and at 14000 no way. They argued with me for a few minutes. I then told them I'd send in my own specialist because there was no way. Look at it again call me when you have the real issue. One day later they call come get your car! what yesterday it needs $1,200 in damages now it is a miracle it needs nothing? they replied come pick up your car. I need to call my insurance. They replied you reported it to your insurance" I hit a pothole. My insurance went out & found no issue due to the pit hole but later I found out they did see or found out it had mechanical issue. I a had picked up my car. 3 weeks later driving 75 miles per hour in moderate rain fast lane. The smell of wires burning, clutch on floor, no gears, steering like no poer steering hard, tight 7 liight's.in sort they leined my car.

- San Bernardo, CA, USA

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