This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The doors will lock and won't unlock. This happened to the front passenger door when the car was less than a year old and they repaired it. The rear passenger door locked and it won't lock so I don't load items on that side but yesterday, July 5, 2022 I got locked in on my drivers side! I had to exit the vehicle by crawling over the stick shift to the front passenger side. I've seen hundreds of complaints about this and can't understand why there has not been a recall.
Inside door handles. Vehicle was stationary. The chrome paint used on the inside door handles cracks forming razor sharp edges that has sliced my hands deep while opening doors twice. I have called to report this awhile back and was told it would be sent to higher. Have not heard any response to this day. I have had to put electrical tape around all door handles to prevent being cut while opening doors. I have read on Kia forums where others have had this same problem. My question is, what are you (Kia motors) going to do about this problem? my concern is that a child will if not already, be cut bad by this. It could be bad enough to require stitches as this is a razor sharp edge we are talking about. This should be put on a safety issue recall and fixed by Kia motors just saying. At least use something different on future vehicles. Thank you [xxxx] parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Part affected:-door: The rear passenger door will not unlock, manually nor by key-fob, therefore I'm reduced to using three doors on a four door car. *this is the second time this malfunction has happened. The first time, it was the passenger front door. All-star Kia of baton rouge repaired it because the car was still under warranty however, now that the car is paid for and no longer under warranty they want to charge a $100 diagnostic to see what the problem might be because they don't know.
- Baton Rouge, LA, USA
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- Baton Rouge, LA, USA