The contact owns a 2017 Kia Optima Hybrid. The contact received notification of NHTSA Campaign Number: 21V844000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving at approximately 70 MPH the "Hybrid" warning light illuminated. The contact also stated that while driving in a rainstorm, the windshield wipers failed, and the contact pulled over. The contact turned off and restarted the vehicle and the vehicle returned to normal functionality; however, the "Hybrid" warning light remained illuminated. The contact drove the vehicle to a local dealer who diagnosed that the main propulsion battery needed to be replaced; however, the parts were not yet available. The vehicle was not repaired. The contact stated that the vehicle could no longer be started. The failure mileage was approximately 83,000. Parts distribution disconnect.

- San Antonio, TX, USA

Driving and the dashboard said turn car off. Had towed to the dealer and they said $8500 for a new engine...said the oil drain bolt was laying of top of the splash shield and no oil left in the engine, they wanted to know if someone was after us...what the heck. Fought with them for 2 months.

- Glenwood, MD, USA

Happened numerous times while driving in traffic or speeds over 60 mph, engine warning light comes on stating hybrid engine malfunction turn off immediately. If I don't get to pull over immediately, I lose power until I do. When I have my phone attached to the carport program, it registers that there is someone in the passenger seat and will beep until I put the seat belt in the receptacle as if someone was there. This has happened since I first bought it and I have about 5,000. I have brought this to the dealer twice and they claim that they can't replicate either issue. This is obviously a trend. They are now sending out an "expert" to fix the problem. Otherwise I'm lemon lawing it. I have photos and video of the defect so they can't even try and say I'm making it up.

- White Plains, NY, USA

The contact owns a 2017 Kia Optima hybrid. While driving approximately 75 mph, the speed suddenly reduced to approximately 40 mph. The contact indicated that the failure occurred when the electric motor was turned off and the gas motor did not immediately turn start. The vehicle was taken to the dealer (kirby Kia of ventura, 6424 auto center dr, ventura, ca). But the failure could not be duplicated. The manufacturer was also notified. The failure mileage was 5,500. The VIN was not available.

- Westlake Villiage, CA, USA

The contact owns a 2017 Kia Optima hybrid. While driving, the vehicle stalled and failed to restart. The check engine indicator illuminated during the failure. The vehicle was towed to the dealer (galpin Kia, 8425 sepulveda blvd, North hills, ca 91343), but the failure could not be duplicated. The vehicle was not repaired. The contact referenced NHTSA campaign number: 18V161000 (hybrid propulsion system), but the VIN was not included in the recall. The manufacturer was notified and advised the contact to wait for a diagnosis from the dealer. The failure mileage was 143.

- Stevenson Ranch, CA, USA

The vehicle is getting stuck on electric mode and not switching over to gas and losing power. Having to pull over and turn car off and back on the reset it. Car only has 2500 miles. Taking back to dealer asap. Was driving on major interstate 70 mph error message from car said transmission error service immediately

- Canton, GA, USA