The contact owns a 2016 Kia Optima hybrid. While driving 40 mph, the vehicle stalled and lost power. The vehicle was towed to Kia downtown los angeles (1945 S figueroa St, los angeles, ca 90007) where it was determined that there was an issue with the hybrid system. The dealer replaced the transmission, but the failure recurred and the vehicle was towed back to Kia downtown los angeles. The vehicle was not diagnosed or repaired. Additionally, upon starting the vehicle, the check engine indicator illuminated. The vehicle was taken back to Kia downtown los angeles where the dealer stated that some wiring inside the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to potentially replace the vehicle. The approximate failure mileage was 10,000.

- Los Angeles, CA, USA