This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
NHTSA recall 17V224000 my 2012 Kia was supposedly not in this recall but my car bearings according to independent mechanic are already wearing out prematurely at 84000 miles. The car will lose oil pressure and knock (bearing) blow white smoke and stop in the middle of the interstate. This happened once in stop and go traffic and once traveling at 65 mph where car decelerated to 30 mph. Car has always been taken to Kia dealership for service but they claim they can not see the service records and will not cover under purchased warranty without them
Bought a used 2012 Kia optima from a Kia dealership on 1/12/18. I did not drive this vehicle from 1/13/2018 - 1/19/18. Started driving this vehicle and 5 (five) days later, on 1/23/18 the vehicle blew a rod in the engine. After several unsuccessful attempts at having the dealership fix the issue at their expense, I was getting nowhere. I contacted Kia headquarters and they assisted me with communication with the dealership and getting the engine rebuilt (as a goodwill by the dealership). Had the car towed to the dealership on 1/25/18; they had my vehicle for exactly 1 (one) month while the dealership rebuilt the engine. I received the car back from dealership on 2/23/18. On 3/6/18 as I was driving on freeway, the car started to lose power while driving. I was driving at approximately 70 mph on freeway, and car just started losing power. The car slowed down to approximately 40 mph and engine oil light turned on & off sporadically. No matter how much I tried to accelerate, the car would not go over 40 mph. This was very dangerous as I was scared that I would get rear-ended on the freeway. I slowly moved over the shoulder and turned off the car; I waited approximately 30 minutes before turning the car back on and proceeding to my personal mechanic (not Kia dealership). My mechanic said not to turn car off; he inspected car & scanned it. No error codes were detected. He said maybe it was a fluke and to just continue to drive it. On 3/12/18 the same thing happened again. This time I took it to my local Kia dealership and left it. After a scan & test drive, the mechanic could not find anything wrong with the car. Mechanic drove it the next day over 80 miles and this time he did experience the same reduction of power. He scanned vehicle again but no error codes show. It's still at dealership 3/19/18.
The contact owns a 2012 Kia Optima hybrid. The contact stated that the vehicle accelerated while in park and crashed into a garage door, without any warning. The contact reversed the vehicle and placed the vehicle in park. The contact mentioned when exiting the vehicle, it began to shake, jerk and attempted to accelerate. The vehicle was restarted however, the failure occurred on three occasions. The manufacturer was notified of the failure. The failure mileage was 42,000.
Purchased the car used at 25000 miles from a dealership. Car was fine, smooth for about 10 months. Did oil changes as usual. Noticed some jerking recently when I would come to a complete stop but didn't really bother me at first. Then I noticed it was having trouble accelerating from a complete stop. It would sometimes take 3+ seconds for it to respond and start moving. The more I would come to a complete stop (bumper to bumper traffic) it would take longer to respond to accelerate. Couple days ago, I did the maintenance 30K service. I thought it would solve the problem but it still did its thing. I had the "hybrid system warning! safely stop and do not drive" message happen twice..once after the maintenance. I took it back to Kia and fortunately the guy did a test drive and replicated the issue with the lag. He also replicated the hybrid system warning message as well. I now have a loaner. Not sure how long it'll take but from the sounds of it from this forum, they dont know whats wrong. Hopefully I dont have to buy a new car =/ anyone with questions, email me at [xxx]@sbcglobal.net VIN unavailable information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
While trying to accelerate, the car randomly has a 2-3 second delay before action. When the problem occurs, the car will coast out into traffic, which may be moving at high speeds. This leaves me exposed to getting hit on a frequent, but irregular basis, and I am afraid to drive the vehicle. The car can also have jerky motions and lunges when accelerating from a stop on an incline, posing a danger to pedestrians and cars nearby.
A D V E R T I S E M E N T S
- Gilbert, AZ, USA