This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. The contact owns a 2011 Kia Optima hybrid. The contact received notification of NHTSA campaign number: 18V363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Smithtown Kia (726 middle country rd, St james, NY 11780, (631) 724-8008) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2011 Kia Optima hybrid. The contact received notification of NHTSA campaign number: 18V363000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Smithtown Kia (726 middle county rd, St james, NY) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue as the contact was concerned with driving a vehicle with a safety defect. The contact stated that the manufacturer offered no assistance. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall--I was involved in a motor vehicle accident with my 2011 Kia Optima hybrid. As the impact was pretty hard, the air bags did not deploy. My daughter was jerked forward and hit her face on the dashboard.
While travelling at approximately 50 - 55 mph on a highway a deer had ran across the road, in order to avoid a collision head on with the deer I took an evasive maneuver and unfortunately collided with the guardrail on the drivers side at approximately 40 - 50 mph. Impacting the entire drivers side of my vehicle. However, no airbag deployment occurred with side curtain airbags and vehicle is now considered a total loss for insurance purposes due to damage and as well as a possible airbag system malfunction in the vehicle.
- Lunenburg, MA, USA
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- Centerreach, NY, USA