CarComplaints.com Notes: 2020 is the last year for the Optima badge in North America, as its been rebranded to the K5 to match the international naming scheme.
The seatbelts on my Kia Optima fail to retrack properly. When it first started happening, I thought since I am 5'2 maybe it was because of my height. But in the last 6 months the passenger side belt is getting caught in the door.
There are 6 dings, into the paint. On the driver side its over 20, now it's denting the bare metal. I have reported this to the dealership at Sale Auto Mall here in Kinston, NC. Their suggestion was to "SLOW DOWN" and just wait. How many times do you tell a Senior Citizen to slow down. I made a complaint with KIA MOTORS, seems I'm the only Kia owner to have to wait for their seatbelts to retrack. Today I filed a complaint with my insurance company. Let's see what happens. This is my 3rd Kia, no complaints, but this baby here making me change my mind about KIA.
A D V E R T I S E M E N T S
The seatbelts on my Kia Optima fail to retrack properly. When it first started happening, I thought since I am 5'2 maybe it was because of my height. But in the last 6 months the passenger side belt is getting caught in the door.
There are 6 dings, into the paint. On the driver side its over 20, now it's denting the bare metal. I have reported this to the dealership at Sale Auto Mall here in Kinston, NC. Their suggestion was to "SLOW DOWN" and just wait. How many times do you tell a Senior Citizen to slow down. I made a complaint with KIA MOTORS, seems I'm the only Kia owner to have to wait for their seatbelts to retrack. Today I filed a complaint with my insurance company. Let's see what happens. This is my 3rd Kia, no complaints, but this baby here making me change my mind about KIA.
- Shirley T., Kinston, NC, US