CarComplaints.com Notes: 2020 is the last year for the Optima badge in North America, as its been rebranded to the K5 to match the international naming scheme.

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
13,866 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Kia Optima seat belts / air bags problems

seat belts / air bags problem

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2020 Kia Optima Owner Comments

problem #4

Nov 012021

Optima

  • 30,000 miles

A D V E R T I S E M E N T S

The contact owned a 2020 Kia Optima. The contact stated that while driving at 60 MPH, the vehicle crashed into a guardrail, causing her to hit her head on the steering wheel and lose consciousness. The vehicle came to a complete stop in a ditch. No air bags were deployed upon impact. The contact later received medical attention at the hospital for a concussion and was later diagnosed with early signs of onset dementia. A police report was filed and the contact was taken to jail under the assumption that she was intoxicated at the time of the collision. The vehicle was towed to a tow yard, but the contact was not aware if it was deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that the air bags should not have been deployed. The failure mileage was approximately 30,000.

- Reidsville, NC, USA

problem #3

Mar 022020

Optima

  • 20 miles
It is impossible to use the brake pedal if the shoe size is US10+. the distance between the floor and the knee airbag mechanism does not allow the use of the brake pedal.

- Fort Campbell, KY, USA

problem #2

Nov 152020

Optima

  • 4,297 miles
My vehicle was moving when a Ford 150 pulled out in front of me. Forward collision worked & slowed the vehicle to 35mph. I hit the truck doing severe front end damage to my car. The airbags did not deploy what so ever.

- Sharonville, OH, USA

problem #1

Oct 012020

Optima 4-cyl

  • 21,148 miles
Air bags did not deploy. Vehicle was in motion and struck by another vehicle.

- Tallahassee, FL, USA

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