CarComplaints.com Notes: 2020 is the last year for the Optima badge in North America, as its been rebranded to the K5 to match the international naming scheme.
9.3
really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,500 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dealers claim pistons are bad and engine is stalking eating through 2 quart every thousand miles or less. Properly maintained and everything not sure why the pistons would be bad already, also replaced a pcv sensor to fix problem but did not change anything.
2020 Kia Optima Exploding Sunroof. While driving home from work on the highway I heard a loud pop that startled me. Once stopping I found my sunroof was broken. Nothing had hit it, and after inspection at the dealership no mechanical issues were found. On Google many other Kia owners with different years and model cars have experienced the same exact thing I went through. On top of my monthly note I have never been late on. I have to pay to get this fixed when Kia should have actually footed the bill. Will never purchase another kia after this. The whole situation has caused tons of stress and anxiety.
Vehicle dash warning light started flashing and told me to turn off vehicle. There were no shoulders on the road where I was. I smelled a burning smell (like a belt -not brakes). I stopped and turned the car off. Very dangerous!!! Not impressed that the dealership or manufacturer allowed this vehicle to be re-sold! I turned the vehicle into the service department. Do NOT want this vehicle back! Lemons should not be on the road!!!
The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, the automatic braking system engaged without warning to stop the vehicle. Additionally, the cruise control failed to operate as needed and the vehicle intermittently failed to turn on while using the "Push to Start/Stop" button. The vehicle was taken to the dealer and Kia of Cape Coral (404 NE Pine Island Rd, Cape Coral, FL 33909) however, both dealers could not duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 7,500.
When I accelerate the car jerks as if is going to cut off. I have taken it to the dealer, and they can not find any thing wrong. After searching the internet, I find I am not the only one with this issue. I just want my car fixed so that I feel safe driving it.
A D V E R T I S E M E N T S
- Hemet, CA, USA