This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Kia Optima. The contact stated while driving approximately 70 MPH, there were knocking sounds before the engine suffered a failure. There were no warning lights illuminated. The contact pulled over safely and the vehicle was towed to a local dealer. The vehicle was diagnosed with an Electronic Stability Control (ESC) unit software not being updated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 62,000.
- Middletown, CT, USA
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- Middletown, CT, USA