This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Kia Optima. The contact stated while driving 60 MPH, the vehicle went into Limp Mode. The check engine warning light illuminated. The vehicle was taken to the dealer where the failure was diagnosed as a faulty knock sensor that needed a software update. The vehicle was repaired. The contact stated that after receiving the vehicle from the dealer the vehicle was slow to accelerate and the vehicle was driving sluggishly. The contact stated that the vehicle needed to be taken back to the dealer to be diagnosed and repaired. The contact related the failure to the Kia Consent Order with NHTSA; however, the 2018 Kia Optima was not included. The contact stated that the remedy was not sufficient to remedy the vehicle failure. The manufacturer was notified and a case was opened. The failure mileage was 62,709.
Excessive oil consumption. Dealer says it is normal to burn a quart every thousand miles. At that rate I would have no oil left before my next oil change. That is not normal and could cause overheating and engine lock up. The car only has 45,000 miles.
First incident occured when I was driving to work. The engine made a noise and loss power which almost resulted in a crash. I contacted Kia, they explain to me that a knock sensor need to be installed and software needed to be updated. They installed it and return the car to me. Now again while I am on the highway I hear a loud knock, lights flashing in the car and the car has loss power. I rolled off the exit pull over and called a tow truck. While waiting I check the oil in the car thinking maybe the engine is locking up. There is no oil in the car, which is strange because two months prior Kia just did an oil change. I have documents to prove everything. Kia has been the only dealership that service the car. They now been in possession of my vehicle for four months now and nothing has been done. I contacted cooperate and they have failed to getting back to me after numerous attempts to get answers. Please someone help me. I have congestive heart faliure which I explain to them and I really need my car but most of all I need it to be safe for me.
- College Park, GA, USA
Search CarComplaints.com for these popular complaint phrases...
Flashing engine light out of nowhere. Fault code is for faulty knock sensor Lacks power. Wants to stall when hitting the gas. Can cause engine compartment fire. As well as engine fire. Safety put at risk if stopped In the middle of traffic.
Me and my family just returned home from the laundry mat and took 2 children inside our house and turned around for our belongings and clothing/bedding for the family as the wheels spun out being followed by a silver hyundaii. Just a matter of seconds to 2 minutes. The keys were not in the vehicle. 2 childrens carseats and almost ALL of my family's belongings were stolen inside of the vehicle. 2018 kia optima dark slate grey in color with dark tinted windows and sun strip at the top of windshield, black rims. CR 21077 IL LICENSE PLATE This seems to be an ongoing issue with kia and hyundaii vehicles being stolen and somehow im still not being offered a loaner vehicle with full coverage insurance
When driving this vehicle in heavy rain Critical Error Code P1326 comes on limiting the speed to 62 MPH and slow acceleration. This has happened 6 times. Two of those times I took to a KIA Dealer. One said they replaced parts and fixed - but still have issue and one did nothing but download software to get ride of code. The other 4 Auto Store has reset code which they should not be doing and sometimes say no. This has happened 6 times since I have owned the vehicle.
2018 Kia Optima. Consumer writes in regard to illiminated oil light. The consumer stated the vehicle consumed oil quickly, but without any leaking. The vehicle was taken to the dealer to be diagnosed. The dealer suggested driving 1000 miles and then return to the dealer to be further inspected. After leaving the dealer, the vehicle began smoking. The dealer stated it could be due to spilled oiled that occured during the oil change. The consumer continued to drive the vehicle and it caught fire and exploded.
My car has been at the dealership since February 10th. The dealer has been giving me the run around. Didn-??t have any transportation for over two months and car hasn-??t moved since the day I dropped it off. I-??m really getting impatient, as I am making monthly payments on a car that I can-??t even use. Nearing four months and I-??m totally lost on what to do. Thank you for any assistance
Engine overhead and stopped working in addition to it consuming massive amounts of oil without physically putting oil in. I've went to 2 dealerships who refuse to provide me with a new engine even though I'm covered under the engine extension warranty due to me having the knock sensor update done. I am now involving my attorney and will go to the news channels to inform how kia manufacturer has become a disgrace with not providing quality engines in their vehicles and don't want to be responsible for it. there's already a settlement going on for kia optimas and other cars they've made because of faulty engines. They can better believe I'm coming for them next with a lawsuit.
The contact owns a 2018 Kia Optima. The contact stated that while driving 35 MPH after leaving the dealer, the vehicle started to overheat. The contact stated that the high engine temperature warning light was illuminated. The contact was able to safely pull over and turn the vehicle off. The contact restarted the vehicle and the engine temperature was still elevated. The contact stated that the vehicle stalled in the middle of the roadway. The vehicle was left on the side of the roadway. The vehicle was taken to the local dealer and diagnosed; however, the contact was not provided the diagnostic result. The contact was informed by the mechanic of an unspecified engine failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 77,200.
The contact owns a 2018 Kia Optima. The contact stated that the vehicle was consuming an excessive amount of oil without warning. The contact stated that after receiving an oil change, the oil reservoir was empty within less than a week. The vehicle was taken to an independent mechanic where the oil change was performed and the mechanic diagnosed the vehicle with engine failure. The contact then took the vehicle to the dealer where she was informed that since she was the second owner of the vehicle, they could not offer any assistance. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.
We would like to know what Kia is planning to do to address the fact that Kia built a car without the basic immobilizer circuit making it very easy to steal. Over the last few months, local and national news reports, as well as many social media sites, have reported on this security flaw which likely emboldens others to attempt a theft of a Kia and/or Hyundai. As I do not live in Milwaulkee, I would like to know how the company will fix this problem for the rest of us. It will not be restricted to just one city. There are numerous articles by victims that have detailed how their car theft cost them thousands of dollars in insurance deductibles, rental cars, and repairs. Many of the articles explain how thieves as young as 12 years old are able to still these cars in under a minute in broad daylight and driving recklessly creating a serious safety hazzard. Please advise what Kia will do to negate this serious security flaw.
Engine loses compression and car dies while in motion. This has happened several times and is extremely dangerous on the road! this car is barely out of warranty with only 104,000 miles! this is unacceptable!
Back in September of 2020, my car randomly went to limp mode while driving at highway speeds. Had the car towed to the dealer. Dealer advised of apparent -??software issue-?? to correct the problem. Well this happened two more times after that twice the software was updated which didn-??t work. The third time the replaced the knock sensor and so far I haven-??t went to limp mode, however, the car has not drove the same and seems to get worse each passing day. Rough shifting, engine vibrates more than usual. Car struggles at times to go up hills, when giving gas a though way speed the car has a few second delay. Sometimes it feels as if the transmission is skipping. The car is up to date on all recommended services, I.e transmission flush and fill etc. There are also times when the vehicle is started but struggles. Almost as if it want to loose power but it doesn-??t. Has happened numerous times however recently it actually didn-??t start. Struggle to turn over a couple time but then finally did. A check engine light came on but then went away the next day after driving. I have an appointment with the dealer this week to look at this and other issues, again, hoping for some progress at that point.
When driving this vehicle rattles and shakes it has a burning smell/gas smell. It cuts off while driving. Looses oil.oil at low level before due. This make and model is no longer being manufactured. It has a known history of engine problems. Why were consumers allowed to buy this car. Problems are active and ongoing. Started about a year or close to a year after purchase. It is a lemon. The dealer wants to diagnose the engine, but they already know the engine is no good.
The contact owns a 2018 Kia Optima. The contact stated while driving 75 mph, the vehicle abruptly stalled. The contact stated that there was no warning light illuminated. The contact coasted the vehicle unto the road shoulder and restarted the vehicle. The vehicle operated as intended. The contact stated that the vehicle was previously taken to ancira Kia (6139 bandera road, san antonio, tx 78238, (210)684-4000) due to the hesitation and stalling. The dealer replaced the spark plugs and changed the oil however, the repair did not correct the failure. The vehicle was not repaired. The manufacturer stated that the VIN was not included in NHTSA campaign number: 17V224000 (engine and engine cooling). The failure mileage was 72,800.
I originally leased my 2018 Optima with 98 miles on it and bought it out at the end of my lease this was my second Optima, I also had 2 Hyundai sonatas. Since I'm in sales I had the added mileage on it. At 98,000 miles the engine started ticking. I originally had a 2013 Hyundai sonata that when it hit 105,000 started ticking only to find that it was burning oil (1.5 quarts a week) so I was hesitant about another Kia but the dealer assured me that Kia had been aware of the problem and that they had fixed it. Guess what?! it hasn't. I took my vehicle in every 1,000 miles for oil change and have the documents showing how much oil was being burned off. According to Kia corporate there is nothing wrong even though my vehicle requires a quart of oil every 1,000 miles and was under owners warranty. Never again. People watch your vehicles. This is a know problem with Kia and Hyundai and they do not honor their warranties.
I was told by the dealership that my 2018 Kia Optima phev was repaired but after I drove it off the lot and got on the freeway the warning light came on again and lost all power. I almost got into another accident because of this. The dealership said they worked with Kia technical support to fix my car but apparently Kia doesn't know what's wrong with their own car. The vehicle has only 19K miles. I'm afraid for my safety and my families that this will continue to happen.
A D V E R T I S E M E N T S
- Warren, OH, USA