This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought my Kia 1 ago & always had a problem w/headlights always turning on & off when in auto mode. Trunk latch had to be replaced due latch not locking when trying to close trunk. Dealership said they get 20-30 latch issues w/my make & model of Kia every week. After vehicle starts car just dies & engine light comes on. At times car will stay on but stutters like its going to die.
My 2017 Kia Optima, the engine light comes on at numerous times and when it does it starts to ride rough like it is in the wrong gear, seems like it is ready to die out when slowing down. Also feels like it won't pick up speed. I was driving on freeway most of the time at speeds from 40 to 70 mph. It also does this when driving in town. I am crying out for help. The dealership does not seem to care about my safety. I commute in the mid morning hours and very unsafe if I break down. My life is at stake. Thank you
Seat beat sounds off while driving and seat belt is fasten. It dings as if the seat belt is not on. Secondly, radio plays but no lights no camera works from time to.
I purchased a new 2017 Kia Optima in Feb of 2017 and on July 17 2018 I was driving down a street when I slowed down to a stop so a car can back out when the car violently shook then shut off. I tried multiple times to restart it but just shook again and turned off. My husband pushed me to the sidewalk where I tried again to restart it and it finally stayed on with no lights showing up. Took it to the dealership on a tow truck and was told nothing is wrong with it. They kept the car for a day and said I can pick it up it's perfectly fine. I have a case open with Kia and they told me not to restart the car because the codes will erase and that's what happened. I told Kia I will not be driving the car because it's not safe and I have children. Their response is nothing is wrong with it so I decided to drive it only to take my husband to work for the next 2 weeks and on August 13 2018 while I was driving the lights came on and I could not get any gas so I was just coasting. Luckily I was able to pull into a parking lot and park but I also took a video of what lights came on as well as when the tow truck came showing the lights were still on even though I did not completely turn the car on. I have a rental for 2 weeks and a field tech is going to drive my car for 1 week to try and duplicate the issue even though it already happen for the second time. Now I'm waiting on what the issue is.
While on an hour's drive the bsd (bling spot detection system) ceased to operate. The actuator switch was illuminated, but an error exclamation point appeared on the dash noting the bsd failure. I drove on further until I came to stop at a traffic light. This had happened a couple of months ago, also. I turned off the engine and pulled the key. I waited 30 seconds and restarted the car. They system came back online. Further along on the drive it happened again, as I was driving on a hilly road. When I went to give the car more gas, the car did not respond. I floored the accelerator, and the car still did not respond, while the bsd malfunctioned again. It was simultaneous. Additionally, the system on the dashboard that indicates where the shifter is went dark and the exact same time as the failure in both cases on this day. Of course I took the car to the dealer. They could not re-create the issue. They called Kia corporate to see if there were similar reports with a fix they might know of. The factory sent a cya response to the dealer stating that knew nothing of this issue. I had gone on the internet and found scores of similar bsd failures in both Kia and Hyundai which are sister companies. I have to believe the bsd module is made by the same manufacturer for both companies. I told the dealership if it happened again while I was in the area of the dealership I would drive the car there so they could see and possibly come up with a diagnostic code while the failure was in progress. They had no explanation for the associated loss of power...
We lease a 2017 Kia Optima hybrid with technology package. It has 1986 miles and is three months old. Last week the car while in motion just stopped in the middle of traffic on a major roadway with no warning. My wife was able get off the road by constantly restarting the car. After almost one week we found out that it was a failure of the battery management system would not charge the main battery.
A D V E R T I S E M E N T S
- Las Cruces, NM, USA