I brought this car [XXX] and the next day it broke down didn-??t start at all I been saying I wanted my money back from day he didn-??t take no for answer basically held me hostage until I paid everything. I brought this car and been without a car since this is totally unfair. The Clean state motors is a bad service communication place to buy car it was totally the opposite before I gave money for car. Once I gave money they all got mean and had attitudes was saying they was ready to leave instead of giving my money back kept going down finding different prices for car insurance reason why I really brought car I was mentally force and I-??m mentally going threw a lot of things because of this. I don-??t have no car and the car dealer shop called me and told me I couldn-??t get no rental so I can stop calling. I need a new car. A rental. I have missed out on Money work and I have 2 kids going on [XXX] old this month on [XXX] these people do not care they took my money and still forcing me to pay 1000 and car note 284 when I haven-??t had the car but for one day the next day the car broke down. I am sewing will hear from my lawyer He said I had 30 days to come get my Monet back the next morning I called for my money back they said no this unfair I turn in all information paid insurance 795 which is to high I just need my money back I didn-??t even get to keep car a week literally next day car did not start he never said car was being brought as is if so I would have not brought it and I didn-??t sign all those papers Delewin had to forfeit my signature this was fraud scam to me I need a car the engine broke down car batter was linking and white acid was everywhere inside front car and I wasn-??t suppose to look at that car is was a white Kia 2019 This not right this unfair please help me on fixing this I deserve a car INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Baton Rouge, LA, USA

We have had two motor replacements in less than 6 months that we have owned this vehicle for the first one started started a knocking noise right after a flashing check engine light both Kia is by us totus will we can't get it in today wouldn't give us a rental and was going to charge us for a diagnostics fee right up front and told us it would still be a few days before they could get it in so we had no choice but to continue driving it not even 2 days later left my fiance on the side of the road wouldn't start wouldn't do nothing engine seized Kia dealer number one put the motor put it back together wrong and then when it seized again in less than 5,000 mi try telling us that they weren't responsible well if we did the engine again give it back to us notice that the ignition coils were not put on properly and orbital down properly You're still an electrical issue and the engines are starting to do the engine is starting to do the same as engine one and two. What I don't understand is why don't Kia just completely recall the entire car and take it off to f*cking market and replace the people replace the cars that have that still have people owning them

- Lehigh Acres, FL, USA

My steering wheel will randomly lock in the middle of road while driving. I have to forcefully turn wheel to be able to pull of off the road meanwhile the there is on coming traffic. I have been told my car is having misfire and an engine knock code P1326 I have also got other codes and was told it could be a factory malfunction.

- Mesilla Park , NM, USA

I'll start with the windows. Prior to covid my right rear passenger window motor and regulator went out. Citrus Kia fixed it. Right after covid was announced my front right passenger window went out and I couldnt get my car in. 2 weeks later my front left driver window went out. When I finally got my car in they told me I was 200 miles over on my warranty to fix it. I havent had the use of either of my front windows for months. They dropped randomly going down the road. If I dont leave something wedged in the window they drop so far I have to use duct tape to adhere to it and pull up enough to grab it. Its definitely a safety issue that I cannot use my windows. And I dont know what is going on with the drive train, axle and suspension but I am eating through brand new tires every couple months. The dealership blamed it on me and seriously asked me if I was jumping curbs. I have had so many issues with this car since the motor got replaced. Not to mention my heat doesnt work unless its in defrost mode. The dealership knows about all these ongoing issues. Karen is my service advisor. I even tried to trade my car in with them and they turned it down. This car is falling apart and I am only one month away from having it for 4 years. I am the only owner it has had

- Homosassa, FL, USA

I rented a vehicle from fair/uber under a California promotion. In the understanding the vehicle was uber ready. Three weeks into using the car squeezing brakes let me to the authorised shop for maintanence. It was inspected and what was found made this vehicle unsafe. I could not use it for its purpose. To drive it for uber. I have snap shots of the condition of the brakes and rotors. The shocks or struts are also shot and the coolant resivior was close to empty. The two front tires also were recomended to be replaced as they were cupping. This vehicle had not been inspected prior to there releasing it to me for any safety issues prior and when the invoice was sent to donlen, 3 times, which took a whole day, was fully denied. Refusal to correct this safety issue. This car is still in this condition. It was removed from pep boys on mission george by myself. The next day at 5:06 pm I received an email from fair suggesting I take it to another approved shop. I realised that this was not my duty or my problem. I could just return the vehicle. I was I am done with this company. It was going to be a 3 day job in the shop. And fair told me repeatedly that they had no ability to prevent me from having to pay for the week it was disabled. Obsurd. I'll attach specs and pics. Thank you.

- Santee, CA, USA